Carson Shepherd
Lehi,UT
Summary
Accomplished Driver Manager with over seven years of experience in coordinating logistics and vehicle maintenance. Skilled in GPS navigation and problem-solving, committed to optimizing delivery routes and improving customer satisfaction.
Overview
8
8
years of professional experience
Work History
Driver Manager
Trolley Wing Company
Salt Lake City, Utah
04.2018 - 08.2025
- Coordinated driver schedules to ensure timely deliveries across service areas.
- Monitored vehicle maintenance to uphold safety and compliance standards.
- Managed communication between drivers and dispatch for efficient routing.
- Collaborated with logistics team to optimize delivery routes and reduce costs.
- Scheduled routes for drivers based on delivery requirements and availability.
- Coordinated with vendors to ensure timely delivery of supplies or materials.
- Kept track of driver hours and miles to achieve maximum productivity in given hours.
- Delivered food orders efficiently to customers within designated time frames.
- Navigated routes using GPS technology for optimal delivery performance.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Addressed customer inquiries and concerns professionally to enhance service experience.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Managed inventory of food items in vehicle by checking expiration dates regularly.
Sales Associate
Renewal By Anderson
Salt Lake City, Utah
03.2017 - 03.2018
- Demonstrated product features and benefits to potential clients.
- Assisted customers in selecting window and door replacement options.
- Collaborated with team members to manage customer inquiries effectively.
- Maintained accurate records of customer interactions in the database.
- Participated in ongoing training sessions to enhance product knowledge.
- Provided feedback on customer preferences to improve service offerings.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Lehi High School
Lehi, UT06-2002
Skills
- Driver scheduling
- Vehicle maintenance
- Route optimization
- Customer relationship management
- GPS navigation
- Inventory management
- Dispatch communication
- Problem solving
- Attention to detail
- Effective communication
- Strong leadership qualities
- Empathy and patience
- Troubleshooting
- Google drive
- Analytical thinking
- Organization and time management
Affiliations
3D Print and Design
- Object design
- Measurement Calculations
- Printing and Manufacturing
- Machine Maintenance
- Inventory Control
- Sales/Pricing
Timeline
Driver Manager
Trolley Wing Company
04.2018 - 08.2025
Sales Associate
Renewal By Anderson
03.2017 - 03.2018
High School Diploma -
Lehi High School
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