Kelci Smith
Bluffton,SC
Summary
Accomplished Sales Manager recognized for driving productivity and achieving exceptional sales results. Expertise in strategic sales planning, customer relationship management, and market analysis enhances the ability to exceed targets. Aiming to leverage proven strategies to further elevate organizational growth in a dynamic market.
Overview
5
5
years of professional experience
Work History
Sales Manager
Fresh Produce Sportswear
01.2022 - Current
- Practiced an empathetic approach and resolved customer issues, leading to a 35% increase in closure.
- Collaborated with the marketing team to create promotional materials for target customers, improving brand awareness and increasing customer interest, resulting in a 10% incremental value.
- Built ongoing relationships with customers to ensure their satisfaction throughout their experience, leading to an increased retention rate of 5% above targets.
- Conducted market research and reported on competitors.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Updated and maintained databases with current information.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Comprehensive knowledge of HR functions, metrics, and processes.
Executive Assistant
Shiflett Inc.
Bluffton, SC
05.2020 - 01.2022
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Leveraged word processing software to create proposals, letters and memos.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Education
Bachelor of Art - Film And Media Studies, Sport And Entertainment Minor
University of South Carolina
12.2021
Skills
- Detail-Oriented Organization
- Supply Chain Management
- Solution selling
- Verbal and written communication
- Account management
- Multidisciplinary team leadership
Timeline
Sales Manager
Fresh Produce Sportswear
01.2022 - Current
Executive Assistant
Shiflett Inc.
05.2020 - 01.2022
Bachelor of Art - Film And Media Studies, Sport And Entertainment Minor
University of South Carolina
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