Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Kelcie Dardar

Carriere

Summary

Experienced in delivering exceptional customer service, consistently providing top-notch assistance. Possess manager certification through ServSafe, with skills and knowledge to ensure a seamless customer experience. Honed ability to effectively address customer needs and resolve issues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Mutt and bc's
11.2022 - Current
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
  • Implemented upselling strategies resulting in an increase in average check size by XX%
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
  • Organized special events such as themed nights or live music performances to attract new customers
  • Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

Server

Phil's Marina Cafe
06.2020 - 10.2022
  • I started out as a hostess/busser at this company and then moved up to a server in September 2018
  • I am very good with people and always come in early before my shift
  • I work hard and I always pick up extra slack when needed
  • Managed cash, check, credit orders
  • Maintained a clean work area
  • Checked on customers frequently
  • Served meals
  • Took food and drink orders

Server

Chesterfields
12.2019 - 05.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Hostess

Phil's Marina Cafe
06.2016 - 08.2019
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High school diploma -

Slidell Highschool
Slidell, LA
05-2018

Skills

  • Sales
  • Server
  • POS
  • Microsoft Office
  • Bartending
  • Word
  • Training
  • Customer Service
  • Cash Handling
  • Fast Learner
  • Highly reliable
  • Strong multitasking

Certification

  • ServSafe, 08/01/24, 08/31/28
  • Manager Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Bartender

Mutt and bc's
11.2022 - Current

Server

Phil's Marina Cafe
06.2020 - 10.2022

Server

Chesterfields
12.2019 - 05.2020

Hostess

Phil's Marina Cafe
06.2016 - 08.2019

High school diploma -

Slidell Highschool

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Kelcie Dardar