Kelcie Geark
Rockton,Illinois
Summary
Dynamic and results-oriented Senior Product Manager with over eight years of technical experience driving the success of APIs, technical products, and software solutions across diverse industries. Skilled at crafting and executing strategic roadmaps, managing cross functional teams, and delivering innovative solutions that elevate user engagement and business outcomes. Proficient in end-to-end product lifecycle management, Agile methodologies, and user focused design, with a proven ability to translate complex business needs into impactful technical requirements. Demonstrated success in optimizing product performance, improving operational efficiency, and enhancing customer satisfaction through data-driven decision-making and strategic execution.
Overview
11
11
years of professional experience
Work History
Senior Technical Product Owner
K-Force Inc - Consultant for Blain Supply
Janesville, Wisconsin
11.2023 - 02.2025
- Led the design and development of an Android mobile app to optimize retail operations, enhancing in-store efficiency and reducing operational costs.
- Worked with store operations and stakeholders to ensure requirements aligned with business needs and hardware capabilities.
- Directed comprehensive QA testing, including regression and negative testing, reducing post-launch defects.
- Developed data mapping requirements to support integrations between AX, Snowflake, D365, and OneStream, reducing data transformation errors.
- Spearheaded the integration of OneStream with D365, streamlining financial reporting and improving data validation accuracy.
- Managed the OneStream project using Azure DevOps (ADO), including report creation, backlog management, and RAID log tracking.
Senior Technical Product Manager
Avenue One
Remote
07.2022 - 10.2023
- Led the development of an event-driven architecture using AWS Cloud Infrastructure, enabling seamless real-time data exchange.
- Implemented a circuit breaker architecture to monitor integrations in real time, ensuring data integrity and optimizing reliability.
- Designed and launched Snowflake as a data warehouse, optimizing analytics and reporting capabilities.
- Utilized Unqork (low-code/no-code) for transaction management, improving development agility.
- Implemented SSO authentication and successfully led the company in achieving SOC 2 security compliance.
- Built real-time KPI dashboards using AWS CloudWatch and Datadog, enhancing response times and stability metrics.
Technical Product Manager
Insight Global - Consultant for T-Mobile
Remote
02.2022 - 09.2023
- Increased feature engagement and reduced churn through Symphony AI orchestration development for T-Mobile.
- Managed Adobe Experience Manager (AEM) implementation, enhancing personalized content strategies.
- Developed A/B testing strategies using Adobe Target, optimizing customer experiences and improving audience segmentation.
- Led Program Increment (PI) planning, ensuring on-time feature delivery and alignment with business objectives.
Technical Product Manager
Acculynx
Beloit, Wisconsin
02.2020 - 02.2022
- Led the development of a custom API Gateway using C#, deployed in Kubernetes with Docker containers.
- Designed and maintained RESTful APIs for external access while implementing gRPC for internal microservice communication.
- Managed GitLab CI/CD pipelines, utilizing GitLab’s infrastructure for builds, deployments, and container registry management.
- Automated Kubernetes deployments with Helm templating and Argo, reducing deployment time and improving reliability.
- Integrated Datadog APM for real-time performance monitoring, enhancing system observability.
- Used Postman for API testing and SwaggerHub for API documentation, improving developer experience and reducing integration time.
Product Owner II
Experity
Machesney Park, Illinois
06.2019 - 02.2020
- Spearheaded the development of new health tech solutions, reducing EMR system downtime and improving implementation timelines.
- Directed comprehensive EMR documentation, enhancing system usability and increasing user satisfaction.
Technical Business Analyst
K-Force Inc - Consultant for Dean Health Plan
Madison, Wisconsin
01.2019 - 06.2019
- Managed the implementation of EDI transaction sets, reducing errors and improving processing times.
- Created technical documentation to support production activities, leading to fewer support requests.
- Developed behavior-driven development (BDD) test cases to align system functionality with business needs.
Senior Technical Product Analyst
SwedishAmerican Health System
Rockford, Illinois
02.2014 - 01.2019
- Led the rollout of healthcare applications, improving provider productivity and reducing administrative workloads.
- Implemented and managed the following EMRs: Epic Optime and Anesthesia, Medhost, Meditech, Provation GI and Iatrics.
- Managed HL7 interfaces to enhance data accuracy and improve system uptime.
- Optimized patient data workflows, reducing data entry errors and enhancing reporting capabilities.
Education
Bachelor of Science - Business Management
Columbia College
Columbia, Missouri10.2013
Skills
- Agile Methodologies
- Android Application Mobile Development
- REST API Development
- API Integration
- Postman
- Swagger and SwaggerHub
- APM Integration (Datadog and CloudWatch)
- Asana
- AWS Infrastructure
- Azure Data Factory
- Cloud Infrastructure
- Confluence
- Data Integration
- Data Mapping
- Data warehousing (Snowflake)
- UI/UX Design Thinking
- EMR
- Figma
- HIPAA Standards
- HL7 Interfaces
- Jira
- ServiceNow
- KPI development
- Lucidchart
- Market Research
- Miro
- Monday
- MS Teams
- Technical Documentation
- Trello
- SQL Query Writing
- SDLC
- User acceptance testing
- Wireframing and prototyping
- Roadmap development
- Product backlog management
- Product planning
- A/B Testing
- Event Driven Architecture
Timeline
Senior Technical Product Owner
K-Force Inc - Consultant for Blain Supply
11.2023 - 02.2025
Senior Technical Product Manager
Avenue One
07.2022 - 10.2023
Technical Product Manager
Insight Global - Consultant for T-Mobile
02.2022 - 09.2023
Technical Product Manager
Acculynx
02.2020 - 02.2022
Product Owner II
Experity
06.2019 - 02.2020
Technical Business Analyst
K-Force Inc - Consultant for Dean Health Plan
01.2019 - 06.2019
Senior Technical Product Analyst
SwedishAmerican Health System
02.2014 - 01.2019
Bachelor of Science - Business Management
Columbia College
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