Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelcie Johnston

Euless,TX

Summary

Reliable Facilities Manager with detail- and results-oriented nature. Possessing an exceptional commitment to quality and service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Facilities Coordinator

GameStop, INC
09.2018 - Current
  • Oversaw the maintenance and repair needs for 900+ GameStop retail stores, managing work orders in Service Channel from start to finish for various trades. Trades include but are not limited to: HVAC, Electrical, Plumbing, Signage, Glass, Doors, Gates and many more.
  • Communicated with field partners, vendors, landlords and internal departments regarding maintenance needs, repairs and projects.
  • Defined and coordinated preventative maintenance plans to support longevity of retail locations and essential systems.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Manage weekly reporting for all open work orders and pending proposals.
  • Manage P&L spend for GameStop retail locations, negotiating pricing to ensure maximum cost effectiveness. Developed and oversaw budgets for facilities and worked within cost restraints.
  • Source and onboard vendors that understand and best suit GameStop's facilities needs.
  • Built relationships with vendors and contractors to support timely and cost-effective services.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Manage and coordinate remodel projects, new store openings and store closures.
  • Regularly communicate with landlord and property management teams regarding property concerns related to GameStop's tenancy.
  • Regularly process and manage utility related concerns involving our GameStop locations, including account transfers, closures, or new account openings
  • Train and educate newly onboarded Coordinators, as well as create new education content for our Coordinators and field partners.

Education

High School Diploma -

John H. Guyer High School
Denton, TX
05.2013

Skills

  • Project Coordination & Management
  • Customer Service
  • Preventative Maintenance
  • Risk Management
  • Task Estimation
  • Quality Management
  • Procurement
  • Vendor Sourcing & Management
  • Expense Management
  • Training & Education

Certification

  • Coursera: Foundations of Project Management - Sep. 2023 (Credential ID CDLYR83GUWHR)
  • Coursera: Project Initiation: Starting a Successful Project - Sep. 2023 (Credential ID WL5SY66VXSBF)
  • Coursera: Project Planning: Putting it All Together - Oct. 2023 (Credential ID 6G9ZTUQ7ZNEG)
  • Coursera: Project Execution: Running the Project - Oct. 2023 (Credential ID LYYA2NCSXC5W)

Timeline

Retail Facilities Coordinator

GameStop, INC
09.2018 - Current

High School Diploma -

John H. Guyer High School

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Kelcie Johnston