Brian Melgarejo
Lambare,Paraguay
Summary
Detail-oriented operations and communications professional with over five years of experience supporting complex workflows and cross-functional coordination. Combines a strong foundation in bilingual communication with hands-on expertise in managing administrative, regulatory, and logistical processes across multiple jurisdictions, including permitting, compliance, and financial coordination.
Proven ability to design and implement systems that streamline operations, improve efficiency, and accelerate project timelines. Adept at liaising with public officials, clients, financial partners, and third-party organizations to ensure projects progress smoothly and meet all requirements.
Recognized for cultural sensitivity, discretion, and clear communication, alongside a strong sense of ownership and accountability. Thrives in fast-paced environments, supporting leadership by organizing priorities, solving problems proactively, and ensuring seamless execution from initiation to completion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Production Coordinator Administrator
Home Genius Exteriors
Asuncion, Paraguay
12.2025 - Current
- Coordinated logistics, documentation, and financial and legal arrangements for residential construction and renovation projects
- Managed permitting processes, including obtaining building permits, scheduling inspections, and securing business licenses across 50+ cities and counties in North and South Carolina
- Collaborated closely with public officials to ensure compliance with local regulations and requirements
- Reviewed financial details with lending partners to support customers in securing financing for home improvement projects
- Met with HOA representatives to present project materials, review site plans, and ensure compliance with community guidelines and approvals
- Coordinated with insurance third parties to manage and process customer claims related to projects
- Tracked, reported, and accounted for weekly and monthly revenue, ensuring alignment with company financial goals and targets
- Monitored revenue performance and progress toward established objectives, ensuring targets were consistently met
- Developed a comprehensive database of building code requirements across multiple jurisdictions in North and South Carolina
- Designed and implemented a tracking system to manage permits, licenses, and HOA applications from initiation through completion
- Managed payments for permits, licenses, and related fees across multiple jurisdictions, maintaining accurate financial records and ensuring timely processing
- Performed bookkeeping and accounting tasks related to permitting and licensing expenses, ensuring proper documentation and financial accuracy
- Served as a primary liaison for customers, providing regular updates and maintaining clear communication regarding project status and progress
- Administered payments to subcontractors and managed sales representative commissions, ensuring accuracy, timeliness, and alignment with completed projects
Spanish Medical Interpreter
Verbatum
Asuncion, Paraguay
02.2025 - 11.2025
- Facilitated effective communication between medical staff and Spanish-speaking patients through video remote interpretation.
- Collaborated closely with nursing staff to provide essential information about patient conditions, ensuring proper care delivery.
- Advised hospital administration on strategies for improving language access services and overall patient experience for Spanish-speaking individuals.
- Accurately translated medical terminology during patient consultations and treatment discussions.
- Assisted in training new interpreters on best practices and organizational protocols.
- Participated in quality assurance initiatives to maintain high standards of interpretation accuracy.
Spanish Medical Interpreter
Voyce
Paraguay (Remote)
02.2024 - 02.2025
- Provided professional Spanish-English interpretation services in real-time for healthcare professionals and patients via OVI and OPI platforms, ensuring accurate communication in high-stress environments.
- Facilitated effective communication across various medical specialties, including pediatrics, oncology, orthopedics, cardiology, and mental health.
- Utilized EMR systems such as Epic, Cerner, and MyChart to verify patient information, document clinical encounters, and manage scheduling.
- Conducted video-based interpretations using platforms like Doxy.me, Zoom, Microsoft Teams, and Weyi, ensuring a seamless and confidential virtual experience.
- Assisted in patient intake processes, gathering relevant medical and demographic information while maintaining HIPAA compliance.
- Supported the coordination of patient appointments, follow-ups, and billing inquiries, enhancing the patient experience.
- Managed complex and sensitive situations, including medical emergencies, end-of-life discussions, and mental health crises, while ensuring cultural competency and empathy.
- Delivered clear and concise interpretations for insurance claims, financial consultations, and eligibility verification processes.
- Participated in ongoing training to stay updated on medical terminology, interpretation protocols, and video platform functionalities.
- Demonstrated flexibility and adaptability in high-volume call center and remote healthcare settings.
Spanish Medical Interpreter
Globo
Paraguay (Remote)
04.2024 - 06.2024
- Provided real-time Spanish-English OPI interpretation for medical appointments, ensuring cultural sensitivity and accuracy.
- Supported effective communication in routine and critical healthcare scenarios across multiple specialties.
- Maintained strict confidentiality and professionalism in compliance with industry standards.
Spanish Medical Interpreter
Propio Language Services
Paraguay (Remote)
04.2024 - 05.2024
- Delivered precise OPI Spanish-English interpretation for medical consultations across diverse specialties.
- Ensured accurate and confidential communication while adhering to HIPAA regulations.
- Facilitated clear understanding between patients and providers in sensitive and high-pressure situations.
Cashier
Crystal Mountain Resort
Enumclaw, Washington
12.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Medical Interpreter
LanguageLine Solutions
Asuncion, Paraguay
01.2023 - 11.2023
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Contributed to a supportive healthcare environment by fostering open dialogue and trust between providers and patients through skilled interpretation services.
Customer Support Agent
Voicenter
Asuncion, Paraguay
01.2022 - 02.2022
- Enhanced customer satisfaction by promptly addressing and resolving support inquiries.
- Provided personalized assistance for customers, resulting in a higher overall satisfaction rate.
- Streamlined support processes by implementing efficient ticket management systems, improving response times.
- Collaborated with team members to identify common issues and provide consistent solutions, reducing repeat concerns.
Intern
Lambare Cooperative
Asuncion, Paraguay
03.2021 - 05.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor - International Trade
Universidad Americana
Asuncion, ParaguayCertificate Of Completion - Medical Specialty Obstetrics And Gynecology
Voyce Academy
Online11-2024
Certificate of Completion - PIPEDA & PHIPA
Voyce Academy
Online09-2024
Certificate of Completion - HIPAA
Voyce Academy
Online09-2024
Certificate of Completion - Medical Terminology, Anatomy & Physiolog
Propio
Online05-2024
Certificate of Completion - Interpreter Training
Epicus Academy
Asunción, Paraguay01-2023
Language Academy - English Language
Paraguayan American Cultural Center
Asunción, Paraguay12-2022
Skills
- Cultural Insight
- Security
- Medical Terminology
- Continuing Education
- Procedure Interpretation
- Patient Assessment
- Concept Interpretation
- Call Management
- Fluent in Language
- OVI/OPI interpretation
- HIPAA
- Project Coordination & Management
- Operations Management
- Process Improvement & Workflow Optimization
- Systems Development & Implementation
- Regulatory Compliance & Permitting
- Building Codes & Zoning Requirements
- Licensing & Inspection Coordination
- Cross-Functional Coordination
- Stakeholder & Client Relations
- Government & Public Sector Liaison
- HOA Coordination & Compliance
- Financial Coordination & Budget Tracking
- Bookkeeping & Expense Tracking
- Revenue Tracking & Performance Monitoring
- Accounts Payable (Permits, Licenses, Vendors)
- Subcontractor & Vendor Management
- Commission & Payroll Coordination
- Insurance Claims Coordination
- Documentation & Records Management
- Data Tracking & Database Management
- Problem-Solving & Process Efficiency
- Time Management & Multitasking
- Attention to Detail
- Adaptability in Fast-Paced Environments
- Professional Communication & Reporting
Certification
I am a certified interpreter by Voyce, Globo, Propio and Epicus Corporate, representative of LanguageLine Solutions in Paraguay
I am also a certified C2 proficiency english speaker
https://www.efset.org/cert/r1GqgW
Additional Information
My US phone number listed above is currently inactive as I am not
located in the US, you can contact me on my Paraguayan phone
number +595 0982995587, I still prefer to be contacted by email
first. LinkedIn: http//linkedin.com/in/brian-melgarejo-ba6001165
just remember to add the two dots after the http for the link to
work...
Languages
Spanish
Proficient
C2
English
Proficient
C2
Italian
Elementary
A2
Guarani
Elementary
Timeline
Production Coordinator Administrator
Home Genius Exteriors
12.2025 - Current
Spanish Medical Interpreter
Verbatum
02.2025 - 11.2025
Spanish Medical Interpreter
Globo
04.2024 - 06.2024
Spanish Medical Interpreter
Propio Language Services
04.2024 - 05.2024
Spanish Medical Interpreter
Voyce
02.2024 - 02.2025
Cashier
Crystal Mountain Resort
12.2023 - 02.2024
Medical Interpreter
LanguageLine Solutions
01.2023 - 11.2023
Customer Support Agent
Voicenter
01.2022 - 02.2022
Intern
Lambare Cooperative
03.2021 - 05.2021
Bachelor - International Trade
Universidad Americana
Certificate Of Completion - Medical Specialty Obstetrics And Gynecology
Voyce Academy
Certificate of Completion - PIPEDA & PHIPA
Voyce Academy
Certificate of Completion - HIPAA
Voyce Academy
Certificate of Completion - Medical Terminology, Anatomy & Physiolog
Propio
Certificate of Completion - Interpreter Training
Epicus Academy
Language Academy - English Language
Paraguayan American Cultural Center