Kelcie Long
Xenia,OH
Summary
Versatile and dynamic, with a proven track record at Buckle for expanding the customer base through strategic sales plans and exceptional team leadership. Skilled in sales coaching and active listening, adept at fostering professional relationships and resolving conflicts. Achieved significant market share growth by leveraging individual team strengths and providing tailored customer solutions.
Overview
3
3
years of professional experience
Work History
Sales Team Leader
Buckle
04.2023 - Current
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Kept detailed records of daily activities through online customer database.
Babysitter
Family Friend
01.2022 - 04.2023
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated with parents regarding children's progress and development, raising any issues.
- Administered medications by following strict instructions from parents.
- Taught children basic life skills, manners and personal hygiene.
Education
No Degree - Nursing
Sinclair Community College
Dayton, OH01-2028
High School Diploma -
Xenia High School
Xenia, OH05-2024
Skills
- Sales coaching
- Merchandise flow
- Sales presentations
- Team management
- Conflict resolution
- Behavior management
- Nutritional meal preparation
- Active listening
- Giving medicines as appropriate
- Positive and professional
Timeline
Sales Team Leader
Buckle
04.2023 - Current
Babysitter
Family Friend
01.2022 - 04.2023
No Degree - Nursing
Sinclair Community College
High School Diploma -
Xenia High School
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