KELEEA SHAW

• Collaborated with behavior analysts to apply individualized interventions and support goals.
• Monitored client safety and redirected challenging behaviors using approved procedures.
• Supported caregiver communication by sharing progress updates and home strategy guidance.
• Mentored newer technicians on session structure, data collection, and behavior protocols.
• Toileting as well as potty trainings.

• Supported classroom instruction by reinforcing lesson concepts and adapting materials for diverse learning needs.
• Monitored student behavior and redirected attention to maintain productive learning environment.
• Assisted teachers with individualized support for students requiring academic or behavioral accommodations.
• Prepared instructional materials and organized classroom resources for daily activities.

• Implemented ABA treatment plans to support skill acquisition and behavior reduction.
• Collected accurate session data to track client progress and guide treatment adjustments.
• Reinforced positive behaviors using consistent prompting, shaping, and discrete trial methods.
• Documented behavioral observations and session notes to maintain clear clinical records.

• Providing outstanding customer service on the sales floor
• Organizing clothes in fitting room area
• Providing outstanding customer service on sales floor
• Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

Valued team member at Gap, a globally recognized leader in retail. I'm known for my commitment to inclusive customer service, quality apparel, and strong employee development programs.

• Award of achievement for providing the best customer service
• Answering Customer's questions in the best manner
• Solving any issue Customers may have with a product
• Communicate and engage with customers in the best manner
• Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.

• All around labor
• I worked on campus as a college student handling various flexible labor tasks.
• Skilled at working independently and collaboratively in a team environment.

• Assisted hospital staff with non-clinical tasks such as greeting patients, providing directions, and organizing supplies.
• Shadowed nurses and medical assistants, gaining exposure to basic patient care procedures
• Developed interest in healthcare and strong understanding of medical professionalism.

• Packaging and shipping out customers' orders
• Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Providing outstanding customer service on the sales floor to ensure fast, accurate, and courteous service throughout the entire fulfillment process.

• Honor Roll