Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelethia Maple

Houston

Summary

Experienced phlebotomist with ten years of expertise in venipuncture for patients of all ages. Skilled in establishing quick rapport with patients and proficient in alleviating their anxiety during procedures. Dedicated to upholding the highest standards of safety and quality control in all aspects of patient care.

Overview

20
20
years of professional experience

Work History

Phlebotomy Technician II

Quest Diagnostics
09.2013 - Current
  • Increased patient satisfaction by providing efficient and accurate blood collection services.
  • Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
  • Ensured cleanliness and safety in the work environment by following infection control policies.
  • Reduced patient anxiety through compassionate communication and proper venipuncture techniques.
  • Verified patient information and insurance details for accuracy.

Records Clerk

Oce Business Services
06.2008 - 11.2011
  • Improved records organization by implementing efficient filing systems and digitizing documents.
  • Assisted in audit preparation, ensuring all required documentation was easily accessible and updated.
  • Contributed to the development of a comprehensive records retention schedule, allowing for more efficient storage and disposal processes.
  • Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
  • Ensured timely delivery of requested materials by coordinating with off-site storage facilities as needed for retrieval purposes.

Security Officer

Andrews International Security
05.2005 - 05.2008
  • Increased security by performing frequent patrols and overseeing surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Education

High School - undefined

Continental Academy
Houston, TX

Certificate - Phlebotomy

Lone Star College
2012

Skills

  • Order of Draw
  • Patient Identification
  • Organizational Skills
  • Attention to Detail
  • Customer Service
  • Paperwork Processing
  • Pediatric phlebotomy
  • Communication
  • Team leader
  • Finger stick method

Timeline

Phlebotomy Technician II

Quest Diagnostics
09.2013 - Current

Records Clerk

Oce Business Services
06.2008 - 11.2011

Security Officer

Andrews International Security
05.2005 - 05.2008

High School - undefined

Continental Academy

Certificate - Phlebotomy

Lone Star College

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