Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kelicia Moolenaar

Marietta,GA

Summary

Compassionate Resident Assistant skilled in patient care, medication administration, and incident reporting. Committed to fostering positive relationships and ensuring resident satisfaction. Dedicated healthcare support professional with extensive experience in patient meal assembly, medication distribution, and routine assessments. Proven ability to address resident needs and enhance community engagement, driving overall satisfaction and safety. Results-oriented professional with a strong background in customer relationship management and healthcare support. Expertise in meal preparation and incident documentation, focused on delivering exceptional care and fostering trust-based relationships. Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents. Flexible Resident Assistant knowledgeable about rules for students and campus regulations. Skilled in student mentoring and counseling. Commended for developing sense of community among students and organizing and coordinating fun, educational activities on campus. Compassionate Resident Assistant with experience managing residential life activities and enforcing housing policies. Strengths include strong conflict resolution skills, adaptability to diverse environments, and ability to foster supportive relationships with residents. Made significant impacts in previous roles by creating inclusive living communities and facilitating educational programs for resident development. Compassionate Resident Assistant known for high productivity and efficient task completion. Specialized in conflict resolution, event planning, and peer support. Excel in communication, empathy, and leadership to foster supportive community environments. Familiar with following security standards, advocating for student resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports. Detail-oriented healthcare professional skilled in client relationship management and nutritional planning. Achievements in maintaining resident safety and satisfaction through effective communication and proactive care strategies demonstrate readiness to make a significant impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Resident Assistant / Patient Meal Assembly

The Solana At East Cobb
Marietta, GA, Atlanta Georgia
11.2022 - Current
  • Conducted routine rounds to assess and meet resident care needs.
  • Aided in meal assembly and preparation for timely, nutritious food service.
  • Maintained clean, organized environments to promote resident safety and satisfaction.
  • Fostered positive relationships within residence hall community for enhanced engagement.
  • Interfaced with residents to address and resolve complaints promptly.
  • Coordinated social events to boost community involvement among residents.
  • Supervised medication administration and assisted with daily living activities.
  • Managed administrative tasks, including maintenance requests and incident reports.

Home Care Aide /Personal Caregiver

Abba Home Care / Four Season Home Care
Marietta, GA, Atlanta Georgia
03.2021 - Current
  • Assisted clients with activities of daily living like meal preparation and feeding.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Provided companionship to elderly clients by engaging in conversation or playing games.
  • Developed trust-based relationships with patients through compassionate communication techniques.
  • Tracked and reported clients' progress based on observations and conversations.
  • Provided emotional support to clients and families during difficult times.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Uber Partner /Instacart Shopper

DRIVER / SHOPPER
ATLANTA, GA, ATLANTA GA
02.2019 - Current
  • Delivered exceptional customer service to riders and drivers in real-time.
  • Managed ride requests and optimized routes for efficient transportation.
  • Provided exceptional customer service throughout the shopping experience.
  • Resolved customer complaints quickly and professionally.
  • Achieved consistently high customer scores due to exceptional service.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
  • Delivered groceries on time according to company standards for customer satisfaction.
  • Efficiently managed time to complete multiple orders while maintaining high service quality.
  • Monitored expiration dates on items to guarantee freshness for customers.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Ensured accuracy in order fulfillment by double-checking items against customer requests.

Education

EMT- EMERGENCY MEDICAL TECHNICIAN - EMT

Atlanta Technical College
Atlanta, GA
08-2024

High School Diploma -

IVANNA EUDORA KEAN HIGH SCHOOL
VIRGIN ISLANDS
06-2007

Skills

  • Healthcare support
  • Nutritional meal planning
  • Medication distribution
  • Incident documentation
  • Client relationship management

Languages

English
Professional

Certification

EMERGENCY MEDICAL TECHNICIAN

Timeline

Resident Assistant / Patient Meal Assembly

The Solana At East Cobb
11.2022 - Current

Home Care Aide /Personal Caregiver

Abba Home Care / Four Season Home Care
03.2021 - Current

Uber Partner /Instacart Shopper

DRIVER / SHOPPER
02.2019 - Current

EMT- EMERGENCY MEDICAL TECHNICIAN - EMT

Atlanta Technical College

High School Diploma -

IVANNA EUDORA KEAN HIGH SCHOOL
Kelicia Moolenaar