Kelin Kimbrough

• Complied with HIPAA guidelines and regulations for confidential patient data.
• Assisted patients with understanding personalized insurance coverage and benefits.
• Assured timely verification of insurance benefits prior to patient procedures or appointments.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Updated patient records with accurate, current insurance policy information.

• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Monitored progress and documented patient health status changes to keep care team updated.
• Assisted disabled clients to support independence and well-being.
• Developed rapport to create safe and trusting environment for care.
• Developed and implemented individualized care plans to meet individual needs of each client.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Led patient or group recreational activities for enhanced patient outcomes.
• Monitored clients to assess and report physical and behavioral changes to supervisors.
• Assisted with daily living activities, running errands, and household chores.
• Provided compassionate and patient-focused care to cultivate well-being.

Educated crew workers on quality standards throughout construction process.

• Supervised team members and oversaw effective and efficient completion of job duties.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Monitored food inventory and supplies to prevent waste.