Kelis Swindler
Heartland,TX
Summary
Dedicated Certified Pharmacy Technician with 4 years of experience excited to bring expertise to a growing team. Highly proficient in building lasting relationships with patients. Skilled in managing calls, handling inbound faxes, and preparing medication for verification. Adept in problem-solving and ensuring positive outcomes.
Overview
5
5
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens Boots Alliance Inc.
Mesquite, Texas
05.2020 - Current
- Assist in pharmacy operations, supporting the dispensing of medications and contributing to patient care.
- Provide customer service by handling transactions and submitting claims to insurance companies, addressing customer inquiries, ensuring an ideal patient experience.
Customer Service Associate
Walgreens Boots Alliance Inc.
Waxahachie, Texas
12.2019 - 05.2020
- Processed customer transactions and handled cash and credit payments while providing exceptional customer service at checkout in a fast-paced retail environment.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05-2025
Associate of Arts - Psychology
Trinity Valley Community College
Athens, TX05-2023
High School Diploma -
Lancaster High School
Lancaster, TX05-2020
Skills
- Data entry
- Microsoft Windows
- Microsoft Word
- Intercom Plus
- IBM SPSS
- Meticulous
- Multitasking and organization
- Filling prescriptions
- Organizational skills
- Empathy and patience
- Problem-solving skills
- Insurance knowledge
- Typing
- Computer literacy
Certifications
Certified Pharmacy Technician (PTCB)
APhA Technician Immunization Certification
References
- Available upon request
Timeline
Certified Pharmacy Technician
Walgreens Boots Alliance Inc.
05.2020 - Current
Customer Service Associate
Walgreens Boots Alliance Inc.
12.2019 - 05.2020
Bachelor of Science - Psychology
University of North Texas
Associate of Arts - Psychology
Trinity Valley Community College
High School Diploma -
Lancaster High School
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