Hi, I’m
Kelisa Rush
Boulder,CO
Summary
Dedicated and goal-oriented professional with a strong background as a Preschool Teacher, seeking to transition into a rewarding Customer Service role. Exceptional interpersonal skills and a natural ability to connect with individuals from diverse backgrounds facilitate the creation of meaningful relationships with customers. Extensive experience in communication and customer service, combined with a passion for helping others, drives a commitment to excel in this new career path. Eager to leverage these strengths to contribute positively to a dynamic team environment.
Overview
16
years of professional experience
Work History
Into the Wind
Customer Service Representative
05.2022 - 10.2023
Job overview
- Customer Service, Filing, computers, sales support, cash handling and register
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Walmart
Cashier
01.2017 - 01.2019
Job overview
- Cashier, cash Handling, Customer Service
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Kinder Kare Preschool
Preschool Teacher
01.2011 - 05.2014
Job overview
- Curriculum development, classroom Management
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Enhanced literacy skills with storytelling sessions, capturing students' imaginations and interest in reading.
The Acorn Preschool
Preschool Teacher's Assistant
01.2008 - 08.2011
Job overview
- Promoted language development among students using interactive storytelling techniques.
- Fostered a positive and nurturing classroom environment conducive to optimal learning and growth.
- Assisted in the assessment of student progress by tracking performance and providing regular feedback.
- Assisted in maintaining accurate records of attendance, immunizations compliance status for state licensing requirements adherence.
Education
Centaurus High SchoolLafayette, CO
05.2008
University Overview
for 6 courses of Early Childhood Education.
York UniversityYork, Nebraska
I Completed 3 1/2 Years of College from Elementary Education
University Overview
for 3 1/2 years towards an Elementary Education degree.
Skills
- Empathy and Emotional Intelligence, positive attitude, Enthusiasm
- Active listening, Troubleshooting/ Feedback Incorporation
- Outbound calls, invoicing, Instagram/ Technical Knowledge, customer service
- Attention to Detail, Tenacity
- Communication/ Interpersonal Skills
- Problem Solving
- Multitasking, Handling Pressure and virtualization
- Customer service
- Early childhood education
- Curriculum planning
- Activity planning
- Classroom management
- Written and verbal communication
- Schedule management
Timeline
Customer Service Representative
Into the Wind
05.2022 - 10.2023
Cashier
Walmart
01.2017 - 01.2019
Preschool Teacher
Kinder Kare Preschool
01.2011 - 05.2014
Preschool Teacher's Assistant
The Acorn Preschool
01.2008 - 08.2011
Centaurus High School
York University
I Completed 3 1/2 Years of College from Elementary Education
Additional Information
Personal References:
Donna Craine: 720-530-9534
Calisse Cryer: 303-667-7540
Jodie Hostetter: 303-246-9668
CUST
There are gaps in my working history here because I did not include every job I’ve ever had. I have also have taken time off for personal reasons and loss, as well as for travel. Feel free to ask me any additional questions about this!
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