Kelis I. Banks

• Assist patients with daily living activities for enhanced comfort and wellbeing.
• Check patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintain a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Reducing fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Assist nurses with wound care procedures ensuring proper healing processes took place.
• Assist nursing staff with completing hourly rounds, documenting vital signs and answering calls.
• Prevent pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
• Deliver individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
• Offer immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Assist patients with daily living activities for enhanced comfort and wellbeing.

● Processed refunds and exchanges for different products.

● Trained new retail team members in customer-focused strategies, maintaining high team standards.

● Resolved guest issues by working with customer service leaders and area managers to meet individual needs.

● Kept customers happy by quickly processing payments and bagging purchases.

● Promoted customer satisfaction by supporting merchandise selection, returns, and exchanges.

● Maintained accurate register totals by carefully counting and securing cash.

● Rang up customer items quickly and accurately using POS system.

• Delivered exceptional service to every guest with consistent use of company-customer relations strategies.
• Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.
• Prepared foods according to menu standards, safety policies, and company policies
• Displayed proper image to customers following management directives and company standards.
• Upheld high professional standards in appearance, performance, and quality of Crew Member. work,
• Supported crew members by cross-training in multiple positions to easily step in and fill needs.