Summary
Overview
Work History
Education
Skills
Groups
Activities
Certification
Timeline
Generic

Kellan Smith

Willimantic,CT

Summary

Motivated business student with a focus on BIS. Specifically, leveraging technology for efficient business operations. Currently in my Senior year pursuing a degree in Business Administration at Eastern Connecticut State University, building on a first year foundation established at the College of Charleston. Proficient in Microsoft Access, Excel, and PowerPoint, with a decade of typing experience (100+ WPM). Demonstrated organizational and multitasking abilities in roles such as Cart Barn Attendant, Fairfield Lifeguard, and Gym Supervisor. Proactive member of Kappa Sigma Fraternity, with leadership experience as Grand Procurators and Risk Management Chair, overseeing committees and ensuring seamless event planning. Cohesiveness and teamwork are of the upmost priority. Others would describe me as easy to work with, open-minded, and all-around glue guy. Seeking a financial internship to apply strong analytical and technological skills in a dynamic professional environment. I see myself in a customer-facing role, and look forward to continuing to building on the skills that would help me thrive in such a position.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Relations Intern

Waste Managment SBS
05.2024 - 09.2024
  • Enhanced on Critical Thinking skills and learned to deliberate, document, and resolve issues.
  • Handled upwards of 40 unique calls a day, all with differing issues and concerns.
  • Spent months training with internal sales systems such as Salesforce, MAS, and CAAG.
  • Worked with the Sales Teams and other departments in order to ensure best possible resolution was met.
  • Acted as liaison between customers and internal departments, ensuring seamless communication and timely responses to client requests.
  • Gained in-office experience and an appreciation for worksite and positive work culture

Retail Associate

TJX Companies
03.2024 - 05.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Lifeguard

TOWN OF FAIRFIELD
05.2022 - 08.2023
  • As a Lifeguard, we are required to be CPR certified, Waterfront Certified, and Basic Lifeguard Certified
  • You must be alert and constantly ready for any issues that arise on the beaches
  • We are responsible for the safety of the beach patrons, and the well-being of the beach itself
  • Performed emergency rescues when necessary.

Cart Barn Attendant

Connecticut Golf Club
04.2020 - 06.2021
  • As a Cart Barn Employee, I was responsible for over 50 Golf Carts, and over 150 members bags and clubs
  • Cleaning and diligence were required skills in this job, as every members clubs and carts must be cleaned and put away properly
  • I was also eager to fraternize with guests and make sure their experience at the club was as enjoyable as possible
  • Other duties included ball collecting and washing, and other miscellaneous odd jobs around the course.

Gym Supervisor

Redding Boys and Girls Club
10.2018 - 02.2020
  • As a Gym Supervisor I was responsible for setting up the gym in a way that would support an audience for the basketball game
  • I would also set up the clock and be responsible for scoring the games that were played
  • Along with this I would be overseeing the gym to make sure everything was running smoothly and without issues.

Education

College Degree in Business Administration - Economics

Eastern Connecticut State University
05.2025

College Degree in Business Administration -

College of Charleston
Charleston, SC
05.2022

High school diploma in General Studies -

Joel Barlow High School
06.2021

Skills

  • Proficient in Microsoft Access
  • Proficient in Microsoft Excel
  • Proficient in Microsoft Powerpoint
  • Typing (100 WPM)
  • Experience with Children
  • Data entry proficiency
  • Sports Coaching
  • CRM Software Familiarity
  • Critical Thinking
  • Call center experience
  • Excellent Communication
  • Basic accounting
  • Time Management
  • Interpersonal Skills

Groups

Finance Club, 9/1/2023 - Present - As a member of the Finance Club at my University, we are often engaged in discussion about world markets, personal finance, and wealth management. I have learned a lot from my peers from the weekly meetings along with the assignments and projects we work on together.


Kappa Sigma Fraternity, 11/01/22 - Present, As a member of the Kappa Sigma Fraternity at my university I've achieved the position of both Grand Procurator, and Risk Management Chair.


Ping Pong Club - 9/01/2022: Raised as a skilled Ping Pong combatant, I was eager to test my skills at the Universities own Ping Pong club. Have won numerous titles throughout my time as a member.



Activities

Covenant Soup Kitchen -  Saturdays from 12-2 I will spend volunteering at our local SOUP Kitchen here in Willimantic. The SOUP Kitchen provides a direct way for me and many other students to directly have an impact on the community around our school. This is organized through our Fraternity, Kappa Sigma.


Special Olympics of CT (SOCT) - Throughout my multiple summers working with the SOCT , I have gotten the privilege to assist in many of the events either directly as an officiator or behind the scenes in order to create the best possible event for competitors at the Special Olympic Games here in CT.





Certification

  • First Aid, 05/01/24 - 05/01/26
  • CPR, 05/01/24 - 05/01/26

Timeline

Customer Relations Intern

Waste Managment SBS
05.2024 - 09.2024

Retail Associate

TJX Companies
03.2024 - 05.2024

Lifeguard

TOWN OF FAIRFIELD
05.2022 - 08.2023

Cart Barn Attendant

Connecticut Golf Club
04.2020 - 06.2021

Gym Supervisor

Redding Boys and Girls Club
10.2018 - 02.2020

College Degree in Business Administration -

College of Charleston

College Degree in Business Administration - Economics

Eastern Connecticut State University

High school diploma in General Studies -

Joel Barlow High School
Kellan Smith