Leandro Hernandez
Miami,FL
Summary
Trained in Microsoft SQL Sever, MYSQL Oracle , C++ ,predictive modeling and workflow analysis. Strong interpersonal and communication skills with an organized nature. Fluent in Spanish.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Stacy
05.2019 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Security Guard
Steve
09.2019 - 11.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in the company.
- Secured premises and personnel by patrolling property and checking tickets.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Fleet Operations Manager
Alexander
12.2020 - 12.2022
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
Delivery Driver
DoorDash
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Cleaner
Vincent Senisi
06.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Education
College Credit Certification - Business Intelligence Pofessional
Miami Dade College
Miami, FL07.2023
High School Diploma -
Archimedean Upper Conservatory
Miami, FL06.2019
Skills
- Problem-Solving
- Website design
- Strong Communication Skills
- Leadership Skills
- Fluent in Spanish
- Customer Service
- Social Competence
- Spatial Awareness
- First Aid
- Adaptability
- Proficient Microsoft SQL Coding
- Proficient in Microsoft Access
- Proficient in Microsoft Excel
- Learning to Programming with Python
Languages
Spanish
Native or Bilingual
Timeline
Cleaner
Vincent Senisi
06.2023 - Current
Delivery Driver
DoorDash
01.2023 - Current
Fleet Operations Manager
Alexander
12.2020 - 12.2022
Security Guard
Steve
09.2019 - 11.2020
Customer Service Representative
Stacy
05.2019 - 08.2019
College Credit Certification - Business Intelligence Pofessional
Miami Dade College
High School Diploma -
Archimedean Upper Conservatory
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