Kelle Hamilton
Lexington Park,MD
Summary
Dynamic and results-driven professional with extensive experience as a Server/Bakery Manager at Linda's Cafe and a Clinical Charge Nurse. Proven leadership in fast-paced environments, excelling in customer service and cash management. Skilled in training staff and maintaining high standards, fostering strong relationships with clients while ensuring operational excellence. My professional career was out on hold for a period after a disability, and I am re-entering the workforce.
Overview
20
20
years of professional experience
Work History
Server/Bakery Manager
Linda's Cafe
Lexington Park, MD
03.2021 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Assisted in menu knowledge and food recommendations to promote daily specials.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Trained new staff on operational procedures and best practices in service delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Prepare and bake items, keep rotated and stocked
- Monitor inventory
- Maintain equipment
Clinical Charge Nurse
Holmes Regional Medical Center
Melbourne, FL
02.2006 - 12.2012
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Assisted in menu knowledge and food recommendations to promote daily specials.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness of dining area, adhering to health and safety standards.
- Trained new staff on operational procedures and best practices in service delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Prepare and bake items, keep rotated and stocked
- Monitor inventory
- Maintain equipment
Education
Associate of Science - Nursing
Keiser University
Fort Lauderdale, FL02.2006
Skills
Enjoy leadership positions
Thrive in a fast paced environment
Great at handling cash or credit transactions
Enjoy learning new things
Timeline
Server/Bakery Manager
Linda's Cafe
03.2021 - Current
Clinical Charge Nurse
Holmes Regional Medical Center
02.2006 - 12.2012
Associate of Science - Nursing
Keiser University