Kelle Stanfill
Cuero
Summary
Adept Customer Service Representative with a proven track record at GVEC, where I excel in managing high-stress situations and resolving complex customer complaints. Skilled in active listening and computer proficiency, I consistently deliver solutions that satisfied both customer needs and company objectives, enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
GVEC
01.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sales Associate
Bealls
01.2019 - 09.2020
Education
High School Diploma -
Homeschool
Cuero, TX03.2015
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Call center experience
- Computer proficiency
Timeline
Customer Service Representative
GVEC
01.2020 - Current
Sales Associate
Bealls
01.2019 - 09.2020
High School Diploma -
Homeschool
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