Kellee Parkes
BLAINE,WA
Summary
Dynamic manager with a proven track record at Edaleen Dairy, excelling in customer service and team leadership. Enhanced operational efficiency by optimizing inventory management and resolving conflicts, resulting in improved customer satisfaction. Skilled in decision-making and staff training, fostering a productive work environment while maintaining budgetary controls.
Overview
13
13
years of professional experience
Work History
Manager Edaleen Dairy
Edaleen Dairy
09.2012 - Current
- Oversees daily operations, ensuring adherence to quality standards and regulatory compliance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Oversees inventory management, optimizing stock levels, and reducing waste.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Blaine High School
BlaineSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Shift scheduling
- Performance evaluations
- Emergency response
- Inventory management
Timeline
Manager Edaleen Dairy
Edaleen Dairy
09.2012 - Current
High School Diploma -
Blaine High School