Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly contribute to new environments. Eager to contribute to agency success through experience and professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
38
38
years of professional experience
Work History
CAS Compliance and Monitoring Specialist
Living Resources
Albany, NY
10.2025 - Current
Comprehensive review of CAS assessments
Conduct regular audits of documentation
Work with IDT to ensure proper implementation of services based on CAS results
Created scheduling system for CAS assessments to streamline preparation
Facilitated discussions on CAS review processes to enhance team collaboration
Developed training materials for staff to improve understanding of CAS assessments
Participated in residential staff meetings to review CAS assessments
Attend CAS assessments to provide information
Care Manager
LIFEPlan CCO NY
09.2022 - 10.2025
Develop and maintain Life Plans based on person-centered planning, IDT input and CAS assessments
Coordinated services to align with client needs, ensuring comprehensive support.
Facilitate Life Plan Meetings
Maintain positive relationships with individuals, families, service providers and assessors to ensure quality of service.
Led meetings with individuals and families to clarify service requirements and enhance understanding.
Collaborated with community programs to increase awareness of available services and resources.
Applying for services in CHOICES
Day Services Manager III and Regional Coordinator III
The ARC of Ulster Greene/The ARC of Mid Hudson
Kingston, NY
10.2008 - 09.2022
Day Services Manager III:
Held responsibility for all aspects of managing a remote day habilitation program during COVID
Coordinated staffing, schedules, and daily outings for a day habilitation without walls program, ensuring seamless service delivery.
Regional Coordinator III:
Oversaw two programs simultaneously, maintaining operational effectiveness and compliance with regulations.
Facilitated meetings with individuals and their team to assess services and provide treatment recommendations.
Create and write habilitation plans and plans of protective oversight
Collaborated with team members to identify and accomplish agency objectives
Evaluated team member performance and offered constructive feedback, also mentored and trained new management staff
Preschool Teacher
Mother Goose Nursery School
Saugerties, NY
09.2003 - 09.2008
Taught preschool classes emphasizing individualized learning to cater to diverse student needs.
Led daily activities to foster socialization skills and effectively implement preschool curriculum.
Developed and implemented engaging lesson plans fostering social, emotional, and cognitive growth.
Created inclusive classroom environments promoting collaboration and respect among diverse groups of children.
Assessed student progress through observations and evaluations, adapting activities to meet individual needs.
Direct Care, Supervisor, Program Manager
Children's Home of Kingston
Kingston, NY
10.1988 - 05.1999
Provided direct care services to clients in need
Advanced to supervisor within 6 months, demonstrating leadership potential and commitment to team success.
Developed pilot program for at-risk youth and families, facilitating therapeutic and educational activities that fostered engagement and support.
Education
Bachelor of Arts - Sociology
Empire State College
01-2007
Associate of Applied Science - Humanities
Finger Lakes Community College
01-1985
Skills
Regulatory compliance oversight
Quality assurance monitoring
QIDP
CAS assessment systems
EHR proficiency
SLMS user
CHOICES user
Interdisciplinary treatment team
Service plan development
At-risk youth experience
Crisis intervention training
Critical thinker
Effective communication
Interpersonal communication
Compassionate and active listener
IDD population expertise
Timeline
CAS Compliance and Monitoring Specialist
Living Resources
10.2025 - Current
Care Manager
LIFEPlan CCO NY
09.2022 - 10.2025
Day Services Manager III and Regional Coordinator III
Customer Relations and Compliance Specialist at Costa Corporate Services Ltd.Customer Relations and Compliance Specialist at Costa Corporate Services Ltd.