Kellen Entz
Fargo
Summary
Detail-oriented professional with experience in ticket operations and customer support. Skilled in communication and team collaboration, ensuring efficient processing of ticket orders. Prepared to leverage adaptability and organizational skills to enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Ticket Operations Intern
F-M RedHawks
Fargo
04.2025 - 07.2025
- Assisted in processing ticket orders for F-M RedHawks events.
- Supported customer inquiries regarding ticket purchases and event details.
- Helped organize promotional materials for upcoming games and events.
- Utilized ticketing software to manage sales and track transactions.
Loader
DS Beverages
Moorhead
05.2024 - 07.2024
- Operated forklifts to load and unload beverage pallets efficiently.
- Organized warehouse inventory to maintain optimal space utilization.
Education
Bachelor - Sport Management
North Dakota State University
Fargo, ND05-2026
Skills
- Customer service
- Sales tracking
- Communication skills
- Team collaboration
- Phone etiquette
- Cash handling experience
- Box office operations
- Ticketing software
Timeline
Ticket Operations Intern
F-M RedHawks
04.2025 - 07.2025
Loader
DS Beverages
05.2024 - 07.2024
Bachelor - Sport Management
North Dakota State University
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