ZACHARY DEVINE
Bismarck,United States
Summary
Ice Rink Manager with 4 years of experience in sports management. A resourceful and dedicated leader with a proven record of problem-solving and excellent communication skills. Excited to apply my skills and passion for sports in managing and overseeing the operations of an ice rink facility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Ticket Operations Intern
Fargo Moorhead RedHawks
04.2024 - Current
- Maintained organized records of all transactions, enabling efficient tracking of revenue and inventory levels.
- Collaborated with marketing team to develop promotional materials for upcoming events, driving increased ticket sales.
- Contributed to successful event experiences by managing will-call tickets efficiently, reducing delays at entry points.
- Coordinated group bookings effectively, allowing organizations to attend events as cohesive groups without seating complications or last-minute changes disrupting plans.
Rink Manager
Moorhead Parks & Rec
02.2021 - Current
- Developed and implemented programs and activities at the rink to attract more visitors and increase revenue
- Planned and organized ice maintenance schedules to ensure the rink is safe and in optimal condition for use by the public
- Managed and maintained the rink's facilities and equipment to ensure they are in good condition and meet safety standards.
Golf Course Grounds crew
Fargo Parks and Rec
04.2023 - 10.2023
- Assisted manager in maintaining professional-like facilities
- Communicated effectively with supervisors or managers regarding course conditions and maintenance needs
- Maintained the professional standard for one of the highest-rated golf courses in Fargo.
Lifeguard
Mandan Parks & Rec
05.2020 - 09.2020
- Ensured the safety of all pool patrons by actively monitoring the swimming area and responding quickly to potential hazards or emergencies
- Maintained a safe swimming environment for all patrons by enforcing rules and regulations
- Provided exceptional customer service by addressing the needs and concerns of pool patrons in a professional and helpful manner
- Provided first aid and performed CPR as necessary in the event of an emergency.
Education
Associates in Business and Sports Management -
Minnesota State Community and Technical College
Moorhead, MN04.2024
Bachelor Degree in Business Management -
Concordia Unicersity Moorhead
Moorhead, MN08.2022
High school diploma -
Bismarck Highschool
Bismarck, ND05.2020
Skills
- Communication
- People Skills/Customer Service
- Problem Solving
- Excel/Word/PowerPoint
- Adaptability
- Flexible schedule availability
- Client Relationship Building
- Active Listening
- Relationship Building
References
- Brad Pederson, MOORHEAD SPORTS CENTER, (701)-214-1729
- Aaron Herdt, MOORHEAD YOUTH HOCKEY, (218)-790-5064
- Grant Langseth FARGO MOORHEAD REDHAWKS, (701)-478-9210
Hobbies and Interests
I have a profound passion for sports that extends beyond mere recreation, shaping my values and approach to life. My dedication to sports spans to when I was a young kid during which I've actively participated in various athletic endeavors. I continue to strive towards understanding the life lessons sports can give and being able to implement them in my everyday life and future career.
Timeline
Ticket Operations Intern
Fargo Moorhead RedHawks
04.2024 - Current
Golf Course Grounds crew
Fargo Parks and Rec
04.2023 - 10.2023
Rink Manager
Moorhead Parks & Rec
02.2021 - Current
Lifeguard
Mandan Parks & Rec
05.2020 - 09.2020
Associates in Business and Sports Management -
Minnesota State Community and Technical College
Bachelor Degree in Business Management -
Concordia Unicersity Moorhead
High school diploma -
Bismarck Highschool
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