Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellen McConnell

Delaware

Summary

Team lead with experience in coaching and mentoring, as well as conflict resolution. Proven track record in resolving customer complaints and building strong relationships, leading to enhanced team performance and customer loyalty.

Overview

5
5
years of professional experience

Work History

Team Lead

Panera Bread
Lewis Center
05.2023 - Current
  • Led team to maintain high standards of customer service and satisfaction.
  • Trained new employees on food preparation and safety protocols, and in relevant processes and procedures.
  • Resolved customer complaints effectively to maintain satisfaction and loyalty.

Junior Camp Counselor

Just GameTime
Naperville
08.2021 - 08.2021
  • Supervised campers during activities to ensure safety and engagement.
  • Led group activities promoting teamwork and social skills development.
  • Encouraged participation and promoted team spirit among the participants.

Education

High School Diploma -

Olentangy High School
Lewis Center, OH
05-2025

Skills

  • Team leadership
  • Conflict resolution
  • Coaching and mentoring
  • Relationship building

Timeline

Team Lead

Panera Bread
05.2023 - Current

Junior Camp Counselor

Just GameTime
08.2021 - 08.2021

High School Diploma -

Olentangy High School
Kellen McConnell