Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Keller Henry

Salisbury,MD

Summary

Prospective Psychologist successful at developing and leading targeted programs aimed at improving operations by accounting for human factors in different environments. Designs and implements traditional and cutting-edge techniques to enhance data collection and drive necessary change.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
Salisbury, MD
03.2024 - 10.2025
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions, including rain, snow, sleet, and ice.
  • Resolved customer complaints professionally while maintaining positive relationships with clients.
  • Notified customers of delays to decrease calls to support.

Beer Stocker

Ballenger Beer & Spirits
Frederick, MD
06.2023 - 08.2023
  • Replenished items to maintain stock availability.
  • Maintained neat, safe, and orderly workspace to prevent accidents and injuries.
  • Provided customer service assistance by answering questions about product features, prices, availability, and special orders.
  • Restocked depleted items according to store policies and procedures.
  • Assisted customers by locating items and loading heavy items into vehicles.
  • Unloaded beer shipments from delivery trucks and placed them in designated warehouse areas.

Delivery Driver

Chick-fil-A
Frederick, MD
06.2021 - 08.2022
  • Transported and safely delivered items to prevent damage or loss.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Handled merchandise following product handling standards.
  • Answered phone inquiries, took reservations, and provided information as needed.
  • Assisted with training new front-of-house employees on procedures and policies.
  • Assisted in setting up for events and special occasions, ensuring a seamless experience.
  • Coordinated with kitchen staff to ensure the timely preparation and delivery of orders.
  • Processed payments on the cash register and counted back bills and change to patrons.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Greeted and talked pleasantly with customers to promote a positive image for the business.
  • Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Restocked napkins, condiments, and utensils at self-service areas during slow periods.
  • Warmly greeted visitors to promote great customer service and a positive ordering experience.

Laborer

Atlantic Foot and Ankle Associates
Frederick, MD
06.2019 - 08.2019
  • Completed a variety of physical labor tasks.
  • Followed all safety procedures when handling hazardous materials in the medical setting.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.

Education

Psychology

Salisbury University
Salisbury, MD
05-2025

Skills

  • Data analysis
  • Research methods
  • Customer service
  • Active listening
  • Communication skills
  • Problem-solving
  • Relationship building
  • Leadership

Affiliations

  • Lead singer in a indie rock band. Able to play 4 different instruments with some level of musical competency.
  • Played defense in lacrosse for 7 years while I was in elementary, middle, and high school

Timeline

Delivery Driver

DoorDash
03.2024 - 10.2025

Beer Stocker

Ballenger Beer & Spirits
06.2023 - 08.2023

Delivery Driver

Chick-fil-A
06.2021 - 08.2022

Laborer

Atlantic Foot and Ankle Associates
06.2019 - 08.2019

Psychology

Salisbury University