Barry Reco Reaves III
Clarksville,TN
Summary
Dynamic Licensed Health Insurance Agent with expertise in enrollment processing and policy analysis at Phoenix Consulting Group. Proven ability to educate clients on complex insurance options while ensuring compliance. Strong problem solver and team player, consistently achieving client satisfaction and retention through tailored recommendations and effective communication.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Driven and resourceful administrative professional with [5]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Experienced with operating forklifts in fast-paced environments, ensuring smooth material handling and efficient operations. Delivers consistent performance by maintaining equipment and adhering to safety guidelines. Knowledge of warehouse management and logistics coordination.
Experienced with navigating health insurance policies and regulations. Utilizes communication and advisory skills to guide clients through plan selection processes. Knowledge of policy compliance and client relationship management.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Data analysis professional prepared to deliver impactful insights and drive business decisions. Adept in data visualization, statistical analysis, and database management, with strong focus on teamwork and adaptability. Known for reliability, analytical thinking, and results-driven approach. Skilled in Python, SQL, and Excel, ensuring robust data solutions and strategic recommendations.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
DL2U
Madison, TN
09.2025 - 02.2026
- Operated delivery vehicle efficiently, ensuring timely and safe transportation of goods.
- Maintained accurate delivery logs and documentation to track shipments and resolve discrepancies.
- Communicated effectively with dispatch and customers to coordinate deliveries and address inquiries.
- Adhered to safety protocols and regulations, minimizing risks during transport operations.
- Trained new drivers on company policies, navigation systems, and best practices for customer service.
- Managed route planning to optimize delivery schedules, reducing fuel consumption and travel time.
Licensed Health Insurance Agent
Phoenix Consulting Group
Nashville, TN
07.2024 - 07.2025
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
- Evaluate individuals’ or businesses’ healthcare coverage needs based on lifestyle, employment, age, and medical history.
- Provide expert advice on health insurance plans (e.g. ACA, Medicare, Medicaid, employer-sponsored, private market), tailoring recommendations to the client’s budget and health requirements.
- Assist clients through the application and enrollment process, ensuring accurate and complete submission to insurance providers or exchanges.
- Engage prospective clients from lead sources, referrals, or marketing campaigns to initiate consultations or plan reviews.
- Stay current with state licensing requirements and complete ongoing continuing education (CE) as required by regulatory bodies.
- Monitor updates to ACA, Medicare guidelines, and state-level policies to ensure compliant advice and enrollments.
- Keep accurate records of consultations, plan selections, and communications in compliance with HIPAA and company policies.
- Assist clients with billing issues, claims concerns, provider network questions, and plan renewals.
- Schedule and complete yearly reviews to reassess clients’ changing needs and recommend updated or better-fit plans.
- Act as a liaison between clients and carriers to resolve denied claims, eligibility errors, or service complaints.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Assist with onboarding new consultants or staff by setting up access, coordinating welcome materials, and scheduling introductory meetings.
- Act as a point of contact between executives and departments (finance, HR, marketing), ensuring timely communication and task alignment.
- Help prepare pitch decks, schedule sales calls, maintain client contact lists, and track proposal deadlines.
- Manage and reconcile executive expenses, support budget tracking for consulting projects, and assist in invoice preparation.
- Maintain organized records, databases, and CRM systems for clients, contracts, regulatory documents, and project tracking.
- Compile client histories, consultant notes, and relevant data before client meetings or speaking engagements.
- Monitor healthcare compliance timelines and ensure the team meets reporting or submission deadlines (e.g., CMS, HIPAA, OSHA updates).
- Ensure all digital files follow naming conventions and are stored according to the organization’s compliance standards.
- Log and analyze where new business leads originate from to support strategic marketing efforts.
- Data entry/Data analysis: Enter, update, and validate member enrollment information in internal systems
- Maintain accurate records of claims, authorizations, and provider data
- Review large datasets for completeness, accuracy, and consistency
- Perform routine data quality checks and resolve discrepancies
- Use spreadsheets or analytics tools to organize and analyze claims and enrollment data
- Processed and reconciled health insurance premium collections (individual and group policies).
- Managed accounts receivable, including tracking outstanding premiums and following up on overdue payments.
- Handled accounts payable, including payments to healthcare providers, vendors, and service contractors.
Forklift Operator
Jostens
Clarksville, TN
11.2023 - 05.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
Flooring Installer
Iowa VP and Homes
Milford, IA
04.2023 - 10.2023
- Cut and trimmed flooring to fit around obstacles and within tight spaces.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
- Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
- Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
- Take accurate measurements and assess the condition of the subfloor to ensure proper fitting and surface preparation.
- Tear out and dispose of existing flooring materials such as carpet, tile, or laminate, following safety procedures.
- Use glue, nails, staples, or other fastening methods to secure flooring, depending on the type of material and surface.
- Double-check alignment, stability, and finishes to ensure the job meets professional standards and customer expectations
- Use personal protective equipment (PPE) and adhere to OSHA or company safety regulations during every phase of the job.
- Offer accurate labor and material estimates and give clients realistic timelines for completion.
- Understand layout plans, measurements, and installation instructions to execute the job correctly.
Construction Framer
Larry's Contracting
Clarksville, TN
03.2020 - 04.2023
- Ensured proper installation of structural elements such as beams, headers, and floor systems following blueprints and specifications.
- Contributed to successful project outcomes by consistently meeting deadlines and staying within budget constraints.
- Supported professional growth among team members through ongoing mentorship in carpentry techniques and best practices for construction framing activities.
- Reduced material waste by accurately measuring, cutting, and assembling wood framing components.
- Construct walls, floors, roofs, and ceilings using wood or metal studs according to project plans.
- Use nail guns, screws, brackets, and other fasteners to assemble framing components safely and securely.
- Build scaffolding, bracing, or temporary walls to support construction during various phases.
- Coordinate with electricians, plumbers, and general contractors to accommodate their systems within framing.
- Ensure all work meets local codes and standards for safety, durability, and quality.
- Use tools such as drills, saws, hammers, shovels, and grinders to assist with construction tasks.
- Carry materials across the job site, including lumber, cement, bricks, and tools, using wheelbarrows or dollies.
- Take instructions from the foreman or lead carpenter and carry out general construction duties as assigned.
Cherry Picker Operator
Macys Logistics
Portland, TN
10.2022 - 01.2023
- Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
- Communicated information to local population regarding scheduled or emergency outages.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
- Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
- Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
Assembly Line Worker
Electrolux
Springfield, TN
03.2019 - 10.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
Military Police Officer
US Army
Nashville, TN
08.2018 - 07.2019
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Conducted thorough investigations into criminal activity on base, leading to successful apprehension and prosecution of offenders.
- Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
- Created and implemented security protocols and procedures to safeguard personnel and property.
Cashier
Mini Mart
Clarksville, TN
07.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Kenwood High School
Clarksville, TN05-2018
Skills
- Administrative support
- Policy analysis
- Valid Driver's license
- Customer service
- Teamwork and collaboration
- Time management
- Data analysis
- Excel functions
- Data entry specialist
- Bookkeeping knowledge
- Sales quotas
- Sales software
- CRM software proficiency
- Hand and power tools use
- Forklift operation
- Warehouse operations
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Delivery Driver
DL2U
09.2025 - 02.2026
Licensed Health Insurance Agent
Phoenix Consulting Group
07.2024 - 07.2025
Forklift Operator
Jostens
11.2023 - 05.2024
Flooring Installer
Iowa VP and Homes
04.2023 - 10.2023
Cherry Picker Operator
Macys Logistics
10.2022 - 01.2023
Construction Framer
Larry's Contracting
03.2020 - 04.2023
Assembly Line Worker
Electrolux
03.2019 - 10.2020
Military Police Officer
US Army
08.2018 - 07.2019
Cashier
Mini Mart
07.2017 - 08.2018
High School Diploma -
Kenwood High School