Enthusiastic Clinical/Administrative Assistant, with both personal and professional experience, adept at providing personalized patient care seeking a challenging employment opportunity in a specialty environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Chad Pate HVAC Repair
01.2020 - 01.2022
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Special Needs Childcare Provider
Jack Cook
01.2019 - 01.2020
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Helped children develop motor skills in preparation for preschool and kindergarten.
Encouraged children's emotional and social development.
Implemented daily routines and activities to stimulate and engage children.
Created and implemented activities to promote language development.
Monitored children's activities to verify safety and wellbeing.
Waitress/Special Events Server
Fetta Specialty Pizza- Joshua Vanover
01.2017 - 01.2018
Performed event coordination for larger parties and gatherings.
Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Reviewed event bills to confirm accuracy and approve payment.
Greeted patrons and participants at events to guide guests to locations and answer questions.
Clinical Medical Assistant
Community Women's Health, PC
08.2014 - 01.2017
Completed clinical procedures and gathered patient data for interpretation by physician.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Taught patients about medications, procedures, and care plan instructions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained client medical history, medication information, symptoms, and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Performed medical records management, including filing, organizing and scanning documents during EMR conversion.
Clinical and Administrative Medical Assistant
Community Hospital East
01.2007 - 01.2010
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Verified patient insurance coverage and collected required co-payments.
Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
Assisted with patients, supported physical, and emotional needs across multiple sites and locations.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Certificate in Medical Assisting - Medical Assisting
Clarion Health Systems
Indianapolis, IN
06.2007
No Degree -
University of Southern Indiana
Evansville, IN
2005
High School Diploma -
North High School
Evansville, IN
06.2004
Skills
Administrative Support
Clinical Support
Medical Terminology
Report Transcription
OSHA Compliance
HIPAA knowledge and compliance
TB Test admin and reading- (pending recertification)
BLS ( pending recertification)
Timeline
Administrative Assistant
Chad Pate HVAC Repair
01.2020 - 01.2022
Special Needs Childcare Provider
Jack Cook
01.2019 - 01.2020
Waitress/Special Events Server
Fetta Specialty Pizza- Joshua Vanover
01.2017 - 01.2018
Clinical Medical Assistant
Community Women's Health, PC
08.2014 - 01.2017
Clinical and Administrative Medical Assistant
Community Hospital East
01.2007 - 01.2010
Certificate in Medical Assisting - Medical Assisting