Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Burg

Canton

Summary

Dynamic Regional Director at Envista Forensics with a proven track record in operations management and team leadership. Spearheaded initiatives that enhanced customer satisfaction and drove revenue growth. Skilled in relationship building and staff training, fostering a culture of continuous improvement and collaboration across all levels of the organization.

Overview

27
27
years of professional experience

Work History

Regional Director

Envista Forensics
01.2012 - Current
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
  • Attended weekly meetings to discuss and optimize strategies.
  • Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
  • Led restructuring of regional management team to better align with corporate goals and market demands.

Lead Teacher and Room Manager

Rosey's Childcare and Learning Center
09.1998 - 12.2011
  • Improved classroom management by implementing structured routines.
  • Trained and provided leadership to colleagues and subordinates.
  • Maintained professional conduct in working with parents, staff and new customers.


Education

Bachelor of Arts - Business Management

Eastern Michigan
Ypsilanti, MI
12-2019

Skills

  • Client relationships
  • Relationship building
  • Brand awareness
  • Business development
  • Customer satisfaction
  • Partnership development
  • Operations management
  • Team evaluation
  • Team leadership
  • Revenue generation
  • Process improvements
  • Staff training and development

Timeline

Regional Director

Envista Forensics
01.2012 - Current

Lead Teacher and Room Manager

Rosey's Childcare and Learning Center
09.1998 - 12.2011

Bachelor of Arts - Business Management

Eastern Michigan
Kelley Burg