Kelley Carroll
Summary
Hardworking, highly motivated RN professional eager to lend combined knowledge and skills to enhance business performance and patient outcomes. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs while focusing on excellent patient care.
Overview
9
9
years of professional experience
Work History
Patient Care Manager
Pathway Hospice
08.2023 - Current
- Managed clinical staff.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to turn into hospice admissions.
- Facilitated IDG meetings.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Developed and implemented individualized care plans and coordinated necessary services to provide quality care for patients.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Assessed patients and developed plans to meet needs.
Director of Nursing
Monarch Hospice
04.2022 - 08.2023
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- QA all visits for Nurses, Aides, MSW, Chaplain, Orders and Communications, ensuring that all charting is correct and meets standards.
- QAPI auditing and updating including implementing performance improvements.
- Created IDT Agenda and oversee IDT meeting including entering patient documentation according to MD orders for compliance purposes.
- Input new benefit periods for each patient after recertification.
- Managed scheduling of visits for all disciplines according to each patients plan of care.
- Created plan of care for each patient upon admission.
- Reviewed clinicals for hospice appropriateness to plan for admission.
- Assisted with admissions and patient visits.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Completed follow-ups on each fall report and infection log.
- Hiring/onboarding for new nurses and aides.
- Completed 12 hours of education per year for aides and nurses, keeping a log for state requirement of education.
- Oversaw DME and pharmacy costs.
- Met with potential families/patients to explain Hospice.
- Assisted marketing to build the patient census.
- Established new policies and updated existing policies to improve standard of care for patients.
Hospice RN Case Manager
Monarch Hospice
08.2021 - 04.2022
- Case manage 20+ hospice patients.
RN Weekend Supervisor
Cedar Hollow Rehabilitation Center
09.2021 - 01.2022
- Supervise nurses in skilled nursing and long term care facility
- Assist with patient care.
RN Case Manager
Encompass Home Health
12.2020 - 10.2021
- Total patient care in the patient's home including complete assessment of the patient's condition, wound care, venipuncture, completing interventions to establish total care and healing of the patient, time management to complete all electronic charting within the home visit.
LVN Charge Nurse
Cedar Hollow Rehabilitation Center
05.2020 - 12.2020
- Direct patient care of 20+ patients including medication administration, wound care, lab draws, electronic charting, specific daily respiratory assessments, and all other aspects of total patient care.
LVN/Charge Floor Nurse
Focused Post Acute Care
04.2019 - 05.2020
- Care for the medical needs of 30+ patients in a long term care setting.
Home Health Nurse
AdvanTX Home Care, Inc
10.2018 - 04.2019
- Collaborate with RN and PT to take care of patient's medical needs in their homes
- Requires compassion and effective communication skills.
Nurse Aide
Texoma Medical Center
06.2017 - 10.2018
- For Med/Surg 6th Floor, Assist nurse with duties
- Check blood sugar, take vital signs.
Teacher aide
Pottsboro ISD
08.2014 - 07.2016
- For the Structured Teaching Classroom
Education
BSN - Nursing
Grayson College
Denison, TX05.2022
Associate of Applied Science - Nursing
Murray State College (RN)
Tishomingo, OK05.2021
AS - General Studies
Grayson County College
Denison, TX05.2019
LVN - Licensed Vocational Nurse
Grayson College
Van Alstyne, TX07.2018
Skills
- Patient Care
- Nurse Management
- Hospice Care
- Case Management
- Quality Assurance/Audits
- EMR Charting Systems
Timeline
Patient Care Manager
Pathway Hospice
08.2023 - Current
Director of Nursing
Monarch Hospice
04.2022 - 08.2023
RN Weekend Supervisor
Cedar Hollow Rehabilitation Center
09.2021 - 01.2022
Hospice RN Case Manager
Monarch Hospice
08.2021 - 04.2022
RN Case Manager
Encompass Home Health
12.2020 - 10.2021
LVN Charge Nurse
Cedar Hollow Rehabilitation Center
05.2020 - 12.2020
LVN/Charge Floor Nurse
Focused Post Acute Care
04.2019 - 05.2020
Home Health Nurse
AdvanTX Home Care, Inc
10.2018 - 04.2019
Nurse Aide
Texoma Medical Center
06.2017 - 10.2018
Teacher aide
Pottsboro ISD
08.2014 - 07.2016
BSN - Nursing
Grayson College
Associate of Applied Science - Nursing
Murray State College (RN)
AS - General Studies
Grayson County College
LVN - Licensed Vocational Nurse
Grayson College
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