Summary
Overview
Work History
Education
Skills
Timeline
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Kelley Casey

Worthington,OH

Summary

Insurance professional with comprehensive experience in claims management, risk assessment, and customer service. Strong focus on team collaboration, problem-solving, and adapting to changing needs. Known for thorough investigations, efficient resolution of claims, and delivering reliable results under pressure. Skills include negotiation, attention to detail, and effective communication.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Amazon
08.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Real Estate Agent

Keller Williams Consultants, Real Property Solutions of Ohio
01.2017 - Current
  • OH RE License # 2017003489
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Insurance Agent

Grandview Insurance
09.2020 - 04.2024
  • OH INS License # 1312684 (Inactive)
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

Bachelor of Arts - Psychology

The Ohio State University
Columbus, OH

Skills

  • Attention to detail
  • Time management
  • Punctual and reliable
  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Claims investigation
  • Problem-solving
  • Highly motivated
  • Multitasking and organization
  • Critical thinking

Timeline

Delivery Driver

Amazon
08.2023 - Current

Insurance Agent

Grandview Insurance
09.2020 - 04.2024

Real Estate Agent

Keller Williams Consultants, Real Property Solutions of Ohio
01.2017 - Current

Bachelor of Arts - Psychology

The Ohio State University

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Kelley Casey