Kelley Couch
Delaware
Summary
Results-driven Mortgage Loan Closer with expertise from Ruoff Home Mortgage, recognized for reducing document errors through meticulous review and enhancing workflow efficiency. Proven ability to train junior staff and streamline closing processes, leveraging strong communication and organizational skills to ensure timely and compliant loan closures.
Overview
15
15
years of professional experience
Work History
Mortgage Loan Closer
Ruoff Home Mortgage
03.2020 - Current
- Coordinated post-closing activities such as disbursement of funds, recording deeds, and delivering final documentation to borrowers.
- Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.
- Provided comprehensive training to junior staff members on loan closing procedures and best practices.
- Communicated closely with inter-company staff members to promote quick and effective loan workflow.
- Collaborated with title companies for smooth and accurate execution of closing documents.
- Expedited mortgage loan approval by effectively collaborating with underwriters and loan officers.
- Reduced errors in loan documents through meticulous review and verification procedures.
- Maintained detailed records of each closed loan for future reference and auditing purposes.
- Safeguarded regulatory compliance by staying current on industry laws, policies, and guidelines.
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Streamlined communication between all parties involved in the mortgage process to ensure timely closures.
- Checked loan documents for accuracy prior to closing.
Mortgage Loan Closer
Huntington National Bank
01.2017 - 03.2020
Mortgage Loan Closer
Chase
08.2010 - 01.2017
Education
Accounting
Youngstown State University
Youngstown, OHSkills
- Writing and verbal communication
- Excellent with numbers
- Meticulous attention to detail
- Document review
- Closing expertise
- Document analysis
- Data interpretation
- Closing coordination
- Time management
- Problem-solving abilities
- Excellent communication
- Organizational skills
Accomplishments
Chase - Flew to California to teach an entire corporate closing team how to close loans.
Timeline
Mortgage Loan Closer
Ruoff Home Mortgage
03.2020 - Current
Mortgage Loan Closer
Huntington National Bank
01.2017 - 03.2020
Mortgage Loan Closer
Chase
08.2010 - 01.2017
Accounting
Youngstown State University
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