Kelley Diaz
Beaverton,OR
Summary
Adept at multitasking in dynamic environments, I excelled as a Mailroom Clerk at Epic, enhancing customer satisfaction through precise mail handling and delivery. My problem-solving prowess and commitment to workplace safety ensured daily deadlines were met with exceptional accuracy, showcasing my ability to prioritize effectively and address customer inquiries with diligence.
Overview
2022
2022
years of professional experience
Work History
Mailroom Clerk
Epic
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
Cashier Assistant
Santa Fe Restaurant
Portland, OR
04.2019 - 02.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Sunset High School
Portland, OR07.2019
Skills
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace safety
- Document scanning
Timeline
Cashier Assistant
Santa Fe Restaurant
04.2019 - 02.2022
Mailroom Clerk
Epic
Sunset High School