Kelley Goodlett
Columbia,SC
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
10
10
years of professional experience
Work History
Property Management Assistant
Barker
Columbia, South Carolina
06.2023 - Current
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
- Conducted regular inspections of properties to identify any potential maintenance or repair issues.
- Coordinated with contractors to ensure timely completion of repairs or renovations.
- Maintained positive relationships with tenants by responding promptly to inquiries and requests.
- Assisted in creating budgets for each property based on projected income and expenses.
- Researched local laws and regulations related to property management activities.
- Provided support for the leasing team during peak times such as move-ins and move-outs.
- Responded quickly to emergency situations involving tenants or properties.
- Scheduled maintenance calls.
- Handled resident complaints and expedited maintenance requests.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Met with prospective tenants to show property and assess applications or sign leases.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Legal Assistant
George Sink, P.A. Injury Lawyers
Columbia, SC
10.2019 - 06.2024
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
Administrative Legal Assistant
George Sink, P.A. Injury Lawyers
Columbia, SC
10.2019 - 06.2024
- Provided administrative support to attorneys and paralegals in a busy law firm.
- Organized and maintained legal documents, including contracts, briefs and pleadings.
- Created spreadsheets to track case progress and deadlines.
- Answered phones, scheduled appointments and greeted clients upon arrival.
- Made copies of important documents as requested by attorneys or paralegals.
- Assisted with research projects using online databases such as Westlaw or LexisNexis.
- Maintained confidential client information in accordance with HIPAA regulations.
- Performed data entry tasks related to client records into computerized system.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Provided administrative support to boost firm's document production and legal correspondence.
- Redacted confidential information from legal documents on case-by-case basis.
- Arranged case files and maintained records and notebooks.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Assisted in maintaining department attorney personnel files with utmost confidentiality.
- Processed electronic or physical court filings for attorney's practice.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Took detailed notes in meetings and disseminated information afterward.
- Mentored junior team members and managed employee relationships.
Medical Assistant
Island Dermatology
Johns Island, SC
01.2014 - 06.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
Education
Associate of Applied Science -
Midlands Middle College
06-2011
Skills
- Court Filing
- Ethics compliance
- Litigation Support
- Bankruptcy law
- Office Management
- Advanced word processing
- Data Management
- Multi-line switchboard
- Calendar Management
- Billing Statements
- Legal Terminology
- Confidentiality
- Document control support
- Client service and support
- Administrative Support
- Organizational Efficiency
- Microsoft Office
- Administrative assistance
- Legal Correspondence
- Critical Thinking
- Conflict Resolution
- Customer Service
- Self Motivation
- Time management abilities
- Property Inspection
- Great planning skills
- Grounds Maintenance
- Property Management
- Maintenance Scheduling
- Legal knowledge
- Skilled multi-tasker
- Preventive Maintenance
- Maintenance knowledge
- Customer service-focused
- Repair Planning
- Complaints Investigation
- Problem-solving aptitude
- Excellent Communication
Timeline
Property Management Assistant
Barker
06.2023 - Current
Legal Assistant
George Sink, P.A. Injury Lawyers
10.2019 - 06.2024
Administrative Legal Assistant
George Sink, P.A. Injury Lawyers
10.2019 - 06.2024
Medical Assistant
Island Dermatology
01.2014 - 06.2019
Associate of Applied Science -
Midlands Middle College