Kelley Henson
St Louis,MO
Summary
Proven professional with a strong background in the hospitality and service industry, notably at Uncle Bills Pancake House. Excelled in cooking and customer service, enhancing dining experiences and operational efficiency. Demonstrated expertise in food handling and conflict resolution, significantly improving customer satisfaction and repeat business.
Overview
29
29
years of professional experience
Work History
Cook
Uncle Bills Pancake House
Manchester, Missouri
06.1995 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Tree Trimmer
All American Brush Removal
Saint Louis, Missouri
04.2020 - 12.2022
- Increased curb appeal for residential properties through meticulous trimming of trees and shrubs.
- Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
- Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
- Maximized equipment lifespan by diligently cleaning tools after each use, reducing repair costs over time.
- Maintained and operated chainsaws and chippers to reduce safety hazards and support productivity.
- Loaded and unloaded trees and materials for use in projects.
- Chopped and trimmed trees and operated chipping equipment for limbs.
Education
High School Diploma -
St. John The Baptist
Saint Louis, Missouri08.1995
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Hospitality and service industry background
- Customer Relations
- Written and verbal communication
- Professionalism and Courtesy
- Conflict Resolution
Timeline
Tree Trimmer
All American Brush Removal
04.2020 - 12.2022
Cook
Uncle Bills Pancake House
06.1995 - Current
High School Diploma -
St. John The Baptist