Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Humphrey

1428 N Broad St,OH

Summary

Proven leader and effective communicator, adept at incident reporting and fostering team performance, notably improved at Dominoes Pizza. Skilled in report writing and emergency response, ensuring safety and efficiency. Demonstrated excellence in customer service and operational management, balancing multiple priorities with a focus on results and safety. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

8
8
years of professional experience

Work History

Security Officer

Moonlight Security
02.2024 - 06.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Crew Member

Moes Southwestern Grill
09.2023 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Elderly Caregiver

Caregiving Angels
12.2022 - 04.2023
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Shift Lead

Pizza Hut
06.2016 - 08.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Shift Manager

Dominoes Pizza
02.2020 - 01.2021
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

No Degree - High School

Fairborn Digital Academy
Fairborn, OH
07.2015

Skills

  • Report Writing
  • Incident Reporting
  • General security

Timeline

Security Officer

Moonlight Security
02.2024 - 06.2024

Crew Member

Moes Southwestern Grill
09.2023 - 01.2024

Elderly Caregiver

Caregiving Angels
12.2022 - 04.2023

Shift Manager

Dominoes Pizza
02.2020 - 01.2021

Shift Lead

Pizza Hut
06.2016 - 08.2021

No Degree - High School

Fairborn Digital Academy

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Kelley Humphrey