Kelli Acorn
Overnight Supervisor At Waffle House
Long Beach,MS
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Overnight Supervisor
Waffle House
Gulfport, MS
02.2023 - Current
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Assistant Manager
RPM Pizza
Gulfport, MS
04.2021 - 02.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
Salesperson
Waffle House
Gulfport, MS
11.2019 - 04.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
No Degree - Accounting And Business Management
Louisiana State University And A&M College
Baton Rouge, LANo Degree - Music Education
Mississippi Gulf Coast Community College
Perkinston, MSHigh School Diploma -
Long Beach High School
Long Beach, MS 01.2017 - 05.2020
Skills
Priority management
Timeline
Overnight Supervisor
Waffle House
02.2023 - Current
Assistant Manager
RPM Pizza
04.2021 - 02.2022
Salesperson
Waffle House
11.2019 - 04.2021
High School Diploma -
Long Beach High School
01.2017 - 05.2020
No Degree - Accounting And Business Management
Louisiana State University And A&M College
No Degree - Music Education
Mississippi Gulf Coast Community College
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