Kelli-Ann Bonomo
Overview
35
35
years of professional experience
Work History
Flight Attendant
JetBlue Airlines
04.2022 - 11.2024
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Resolved passenger conflicts and medical emergencies during flights.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Relayed updates and information to passengers after confirming key details with pilot.
- Completed pre-flight safety checks to reinforce passenger safety.
Flight Attendant
CommuteAir
04.2019 - 04.2022
- Ensured aircraft compliance with policies, procedures, regulations and safety guidance in accordance with the FAA.
- Facilitated communication between flight deck & cabin crew prior to and during flights to promote smooth operations.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Worked flexible hours; nights, weekends & holidays.
- Promoted a positive company image by consistently delivering high-quality customer service experiences for all passengers.
Patient Care Technician
Saint Peter's University Hospital
11.2016 - 05.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Flight Attendant
Tower Air
05.1990 - 05.1995
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Summary
Experienced Flight Attendant with10 years of in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Skills
- Proficient in Federal Aviation Administration procedures
- Adult & Child AED and CPR certified with First Aid
- Hospitality service expertise
- Reliability and punctuality
- Business class service
- Food and beverage preparation
- Company culture and values
- Amenities distribution
- Professionalism
- Airline policies
Education
Graduate Certificate - Aviation & Inflight
JetBlue University
Orlando, FL05-2022
Graduate Certificate - Medical Technology
Sandford Brown
Brunswick, NJ05.2012
High School Diploma -
Saint Edmund's High School
Brooklyn, NY09-1986
Similar Profiles
Maria AlvarezMaria Alvarez
Flight Attendant at JetBlue AirlinesFlight Attendant at JetBlue Airlines
AMANDA BRITOAMANDA BRITO
Reservations Crew Bilingual PT at JetBlue AirlinesReservations Crew Bilingual PT at JetBlue Airlines
Selena RoartySelena Roarty
Flight Attendant at JetBlue AirlinesFlight Attendant at JetBlue Airlines