Kelli-Ann Bonomo
Overview
35
35
years of professional experience
Work History
Flight Attendant
JetBlue Airlines
Newark, NJ
04.2022 - 11.2024
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Resolved passenger conflicts and medical emergencies during flights.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Relayed updates and information to passengers after confirming key details with pilot.
- Completed pre-flight safety checks to reinforce passenger safety.
Flight Attendant
CommuteAir
Houston, TX
04.2019 - 04.2022
- Ensured aircraft compliance with policies, procedures, regulations and safety guidance in accordance with the FAA.
- Facilitated communication between flight deck & cabin crew prior to and during flights to promote smooth operations.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Worked flexible hours; nights, weekends & holidays.
- Promoted a positive company image by consistently delivering high-quality customer service experiences for all passengers.
Patient Care Technician
Saint Peter's University Hospital
New Brunswick, NJ
11.2016 - 05.2019
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Flight Attendant
Tower Air
JFK International Airport, Jamaica Queens NY
05.1990 - 05.1995
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Summary
Experienced Flight Attendant with10 years of in-flight service and maintaining safety standards. Utilizes effective communication and problem-solving skills to handle diverse passenger needs and situations. Track record of ensuring smooth operations and delivering positive flight experience.
Skills
- Proficient in Federal Aviation Administration procedures
- Adult & Child AED and CPR certified with First Aid
- Hospitality service expertise
- Reliability and punctuality
- Business class service
- Food and beverage preparation
- Company culture and values
- Amenities distribution
- Professionalism
- Airline policies
Education
Graduate Certificate - Aviation & Inflight
JetBlue University
Orlando, FL05-2022
Graduate Certificate - Medical Technology
Sandford Brown
Brunswick, NJ05.2012
High School Diploma -
Saint Edmund's High School
Brooklyn, NY09-1986