Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
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George Gomez

Dearborn,MI

Summary

Knowledgeable Flight Attendant with experience in customer service and safety protocols. Strong skills with a focus on adaptability, teamwork, safeguarding smooth operations and world-class passenger service. Strong work ethic with particular strengths in responding to emergency situations, conflict resolution and open communication. Approachable demeanor that fosters trust and cooperation among colleagues and guests.

Overview

13
13
years of professional experience

Work History

Flight Attendant

Delta Airlines
07.2022 - Current
  • FAA Certified
  • Provide a Elevated, Welcoming and Caring environment for all of our honored guests.
  • Learn new FAA and Company Procedures and policies
  • Keep up to date with all new company protocols
  • Attend required CQ for flight attendant certifications and CPR
  • Utilized targeted recognitions via the Guest Service Tool to recognize loyal Delta customers.
  • Maintaining safety as top priority with every flight for both crew and guests.

Flight Attendant

SkyWest Airlines
08.2019 - 06.2022
  • FAA Certified
  • Provide and demonstrate excellent hospitality to all passengers
  • Kept up to date with all company and FAA policies and regulations
  • Attended yearly recertification and CQ as a flight attendant
  • Applied conflict management skills to deescalate safety concern inflight.
  • Was selected for inclusion onboard safety training material.
  • Obtained Bronze tier for Accolades for positive customer feedback

Pharmacy Tech

Walmart
02.2019 - 08.2019
  • Process prescriptions through online system
  • Fill prescriptions and verify before submitting to pharmacist
  • Answer patients calls and provide medical information regarding prescriptions or insurance requirements

HR/Training Coordinator

Walmart
06.2015 - 02.2019
  • Provide training materials to new on boarding associates
  • Review applications for job positions and process I-9 for State and Federal
  • Administer quarterly training for associates and managers
  • Process LOAs, FMLA, and Workman’s Comp through company network.

Backroom Auditor/Dept Manager

Walmart
11.2012 - 06.2015
  • Audit backroom inventory bins
  • Provide detail report of audit daily for any missing or over ordered inventory
  • Manage department sales and markdowns
  • Delegate tasks to associates to be completed on time
  • Assist and resolve customer inquiries and concerns

ACE Customer Account Specialist

Direct TV
02.2012 - 11.2012
  • Answered customers questions about billing
  • Update customers account with new equipment or programming
  • Troubleshooting accounts or equipment
  • Submitting field requests to customer location

Education

Highschool -

Mt. Harrison Jr/Sr
01.2009

College of Western Idaho
04.2025

Skills

  • Stability in challenging situations
  • Guest relations management
  • Strong interpersonal communication
  • Effective conflict resolution
  • Proficient in team collaboration
  • Strong accuracy in task execution
  • Experience in embracing policy changes
  • Effective team member while maintaining autonomy
  • Proficient in CPR and first aid
  • Federal Aviation Administration certified

Accomplishments

    Delta Chairman's Club Nominees

    Skywest Bronze Accolades Recipient

    Skywest Brand Ambassador

Awards

  • Deltas Chairman’s Club nominee.
  • Skywest Brand Ambassador
  • Skywest Bronze Accolades recipient

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Flight Attendant

Delta Airlines
07.2022 - Current

Flight Attendant

SkyWest Airlines
08.2019 - 06.2022

Pharmacy Tech

Walmart
02.2019 - 08.2019

HR/Training Coordinator

Walmart
06.2015 - 02.2019

Backroom Auditor/Dept Manager

Walmart
11.2012 - 06.2015

ACE Customer Account Specialist

Direct TV
02.2012 - 11.2012

College of Western Idaho

Highschool -

Mt. Harrison Jr/Sr