Mary Catherine Meisel
Retired
Orlando,Fl
Summary
Accomplished Flight Attendant offering over 33 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
33
33
years of professional experience
Work History
Flight attendant
Delta Air Lines
04.1987 - 08.2020
Skills
- Customer service - provided superior levels of service at all points throughout the customer experience
- Conflict Management - calmly resolving in-flight issues with passengers to prevent escalation
- Health & Safety - the primary focus of my role is to ensure passenger safety and preparedness for the unexpected
- Emergency Management - ensuring passenger comfort & safety in challenging situations (turbulence, engine failures, etc) on a regular basis2
- Leadership/Mentorship - trained & assisted new colleagues on a regular basis
- Accountability - diligent ownership of timeliness, scheduling, reporting, etc
- Cultural Diversity - decades of interaction with and service to a diverse and international customer base
- Professional Appearance
Accomplishments
- Successfully completed rigorous annual training & testing on all aircraft types
- Medical training in CPR, AED
- Lead Flight Attendant for 33 years
- Customer Recognitions. Available upon request
- Supervisor recognition: Available upon request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeTimeline
Flight attendant
Delta Air Lines
04.1987 - 08.2020
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