Fitness, Martial Arts, Reading
Kelli Arrowsmith
Insurance Agent/ Sales
Sarasota,FL
Summary
As an insurance agent and co-owner of All American Metals Inc., I excel at speaking, training, relationship building, and insurance knowledge, ensuring optimal coverage and satisfaction. I've improved client trust and business performance by combining excellent customer service with financial management. My skills include delivering presentations, motivating students, ensuring client satisfaction, and improving service performance.
Overview
16
16
years of professional experience
Work History
Insurance Agent
Insurance Link
11.2020 - 03.2023
- Maintained high standards of customer service, building relationships with clients.
- Identified potential client risks and recommended appropriate insurance coverage.
- Educated clients on the importance of adequate insurance coverage.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Utilized CRM software to manage client data.
- Responded to customer calls swiftly to resolve issues and answer questions.
Insurance Agent
AIA Insurance
04.2017 - 01.2019
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Educated clients on the importance of adequate insurance coverage.
- Utilized CRM software to manage client data.
Co Owner
All American Metals
05.2008 - 11.2014
- Managed day-to-day operations of recycling facility, ensuring smooth workflow and timely completion of tasks.
- Worked with partner on planning initiatives for long-term business success.
- Implemented software system to maintain inventory and client database.
- Improved customer satisfaction with quality customer service
- Mentored employees tp create a solid working environment, building teamwork among staff members.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Assisted in recruiting, hiring and training of team members.
Sales Associate
Hurricane Glass Shield
02.2007 - 07.2007
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport.
- Delivered in-home presentations to showcase the best product for customers needs.
- Participated in team meetings and training sessions for professional development within our industry.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
Sales & Speaking
Dale Carnegie Training
Bradenton, FL 01.2007 - 02.2008
Martial Arts
Hollobaughs Martial Arts
Bradenton, FLPublic Speaking
Toastmaster International
Sarasota, FLHigh School Diploma -
The Nicholson School
Bradenton, FL 05.1997 -
Skills
Public Speaking
Leading Groups of trainees
Customer Service
Customer follow-up
Client Relationship
Client assessment
Data Entry
Policy Knowledge
Quotes and sales
Excellent Communication
Customer Engagement
Interests
Additional Information
Was a mentor with Big Brothers Big Sisters starting in 08/2010 and still have a relationship with my little sister (mentee), who is now 22.
Timeline
Insurance Agent
Insurance Link
11.2020 - 03.2023
Insurance Agent
AIA Insurance
04.2017 - 01.2019
Co Owner
All American Metals
05.2008 - 11.2014
Sales Associate
Hurricane Glass Shield
02.2007 - 07.2007
Sales & Speaking
Dale Carnegie Training
01.2007 - 02.2008
High School Diploma -
The Nicholson School
05.1997 -
Martial Arts
Hollobaughs Martial Arts
Public Speaking
Toastmaster International
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