Dedicated customer service representative with a strong focus on clear communication and problem-solving. Expertise in educating clients and resolving inquiries to enhance customer satisfaction.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Lincare
Festus, MO
01.2023 - 06.2025
Delivered exceptional customer support by addressing inquiries and resolving issues promptly.
Collaborated with drivers for, delivery and maintenance of DME equipment and supplies.
Educated clients on product features. Assisted with troubleshooting equipment issues. Processed orders for oxygen and necessary supplies.
Customer Service Representative
Alorica
Tulsa, OK
01.2012 - 08.2022
Facilitated resolution of customer inquiries regarding healthcare services and benefits.
Collaborated with healthcare providers to ensure accurate information dissemination to patients.