Professional Summary
Overview
Work History
Education
Skills
Timeline

Kelli Burton

Tosu Ramen and Sushi
Seattle,WA
12
years of professional experience

Dynamic professional with a proven track record at Boba Tea Time, excelling in team leadership and cash handling. Recognized for enhancing service quality and driving sales through effective training and customer feedback analysis. Detail-oriented and dedicated, adept at multitasking in fast-paced environments while maintaining high standards of service.

Work History

Server

10 Months
Tosu Ramen and Sushi | 10.2025 - 08.2026
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted in menu recommendations to enhance guest experience and satisfaction.
  • Maintained cleanliness and organization of dining area to ensure compliance with health standards.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery.
  • Trained new servers on restaurant procedures and customer service protocols.
  • Monitored inventory levels, assisting in stock management and ordering processes.
  • Handled cash transactions accurately, ensuring proper financial reporting at end of shifts.
  • Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

General Manager and Barista

5 Years
Boba Tea Time | 10.2020 - 10.2025
  • Oversaw daily operations, ensuring high-quality service and product consistency.
  • Developed and implemented staff training programs to enhance team performance.
  • Managed inventory levels, optimizing supply chain efficiency and reducing waste.
  • Analyzed customer feedback to drive menu improvements and service enhancements.
  • Coordinated marketing initiatives, increasing brand visibility within the local community.
  • In charge of all money coming in and out of the business.
  • Taking orders and making drinks as a barista and training others.
  • Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
  • Developed and implemented strategies to increase sales and profitability.

Assembly Line Worker

6 Years 2 Months
Nic Industries | 08.2014 - 10.2020

• Accurately placed correct color and number of rubber plugs into a full sized kit for powder coating.

•Completed amount of kits requested by the day they were needed.

•Did inventory to make sure i always had enough of everything i needed to complete the task.

Education

High School Diploma

North Medford High School | Medford, OR | 06.2020

Skills

attention to detail
fast learner
good multitasking
good communication
very dedicated
cash handling
good leader

Timeline

Server

Tosu Ramen and Sushi
10.2025 - 08.2026Read More

General Manager and Barista

Boba Tea Time
10.2020 - 10.2025Read More

Assembly Line Worker

Nic Industries
08.2014 - 10.2020Read More

North Medford High School

High School Diploma
Read More
Kelli Burton