Kelli Denson

• Greet guests with a smile while receiving orders and processing payments
• Prepare and package food and drink products
• Maintain the cleanliness of the restaurant, including dining room, restroom, and exterior
• Maintain health and safety standards in work areas
• Demonstrate knowledge of the brand and menu items
• Check food quality and temperature throughout the day to ensure freshness and safety

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.

Was responsible for collecting data for different healthcare systems by conducting structured telephone surveys and entering client responses into the computer system.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Operated cash register to ring up final bill and process various forms of payment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

Was responsible for operating and maintaining equipment in the warehouse.

Assembled and checked product parts, ensuring that all machinery ran smoothly.

Assisted in the shipment or items.

• Followed safety procedures and guidelines to maintain safe working environments.