Kelli Ferguson
Springtown,TX
Summary
Dedicated healthcare professional skilled in patient advocacy and safety protocols. Proven track record in monitoring vital signs, maintaining accurate documentation, and delivering compassionate care. Ready to leverage experience to improve patient outcomes and satisfaction.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Texas Health H.E.B.
Bedford, TX
02.2023 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with daily living activities to enhance patient comfort and well-being.
- Implemented infection control protocols, ensuring compliance with health standards.
- Maintained accurate patient records and documentation in electronic health systems.
- Trained new staff on procedures and best practices for patient interactions.
- Provided emotional support to patients and families during treatment experiences.
Certified Nursing Assistant
Benbrook Nursing & Rehab
BENBROOK, TX
12.2022 - 02.2023
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms, ensuring a safe environment.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Provided emotional support to patients, fostering a compassionate care environment.
- Implemented process improvements that enhanced patient satisfaction and care efficiency.
Resident Care Specialist
PEACH TREE PLACE
06.2022 - 12.2022
- Provided personalized care, enhancing residents' comfort and well-being.
- Assisted in developing individualized care plans to meet diverse resident needs.
- Monitored resident health, reporting changes to nursing staff promptly.
- Facilitated engaging activities that promoted socialization and emotional support.
- Reduced the occurrence of falls and injuries by implementing safety measures and conducting regular room checks.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved resident satisfaction with daily living activities by offering tailored support and assistance.
- Contributed to efficient facility operations by maintaining accurate documentation and reporting any changes in resident health or behavior promptly.
- Promoted a positive living environment for residents by fostering strong relationships and facilitating open communication.
- Monitored vital signs regularly using appropriate equipment to accurately track resident health status over time.
Certified Nursing Assistant
HILLTOP PARK REHABILITATION
Weatherford, TX
11.2020 - 06.2022
- Educated patients and families on health management and rehabilitation processes.
- Trained new staff on best practices in patient care and safety protocols.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Private Caregiver
MR.&MRS. RAY MILLS
Blanchard, OK
01.2019 - 05.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans tailored to individual client needs.
- Monitored and documented health changes to provide accurate updates to family members.
- Coordinated medication management, ensuring timely administration and adherence to prescriptions.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
- Assisted patients with self-administered medications.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
- Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Coordinated medical appointments for efficient scheduling and minimized conflicts or overlaps in care provision.
- Developed personalized care plans to address individual needs and goals.
- Implemented strategies to manage challenging behaviors effectively while maintaining client dignity and respect.
Mental Health Technician
SSMHEALTH-ST. ANTTHONYS BEHAVIORAL HEATH SOUTH-MENTAL HEALTH
Oklahoma City, OK
01.2019 - 03.2020
- Provided direct support to patients in managing daily living activities and therapeutic programs.
- Monitored patient behaviors, reporting changes to clinical staff for effective treatment adjustments.
- Assisted in crisis intervention, applying de-escalation techniques to ensure patient safety.
- Conducted routine assessments of patient needs and progress, contributing to individualized care plans.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Led workshops on coping strategies and mental wellness, fostering a supportive community environment among patients.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Patient Care Technician
ASCENSIO-ST. JOHNS MEDICAL CENTER
Tulsa, OK
04.2017 - 01.2019
- Collaborated with multidisciplinary teams to coordinate patient care plans effectively.
- Streamlined supply management processes, reducing waste and improving efficiency.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Enhanced patient comfort by providing compassionate bedside care and support.
Private Caregiver
JENNIFER BRUMLEY
BOOTLEG, TX
03.2016 - 10.2016
- Assisted clients with daily living activities, ensuring comfort and safety.
- Developed personalized care plans tailored to individual client needs.
- Monitored and documented health changes to provide accurate updates to family members.
- Coordinated medication management, ensuring timely administration and adherence to prescriptions.
- Provided companionship through engaging conversations and recreational activities.
- Implemented strategies for improving clients' overall well-being and quality of life.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living activities for improved quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Promoted client independence through encouragement and assistance in self-care tasks when appropriate.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Certified Nursing Assistant
ST. ANTHONYS REHABILITATION & SKILLED NURSING
Clovis, NM
09.2015 - 03.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Hospice Aide
INTERIM HEALTHCARE
Clovis, NM
07.2013 - 09.2015
- Provided compassionate personal care, assisting patients with daily living activities and promoting comfort.
- Monitored vital signs, ensuring adherence to care plans and patient safety.
- Documented patient progress and changes in condition, maintaining accurate records for effective communication with staff.
- Assisted families in navigating hospice services, providing emotional support during difficult transitions and decision-making processes.
- Conducted regular assessments of patient needs, adjusting care plans to reflect evolving health statuses effectively.
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Promoted a holistic approach to end-of-life care by incorporating various relaxation techniques such as music therapy or aromatherapy into daily routines.
- Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
- Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
- Positioned patients to provide comfort and promote better body alignment.
- Comforted family members, offered attentive listening and high level of emotional support.
- Upheld ethical principles surrounding confidentiality and patient autonomy throughout all interactions with patients, families, colleagues, or other stakeholders involved in hospice care.
- Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
- Assisted in creation of peaceful passing environment, implementing individualized end-of-life care plans.
- Contributed to culture of empathy and care, receiving commendation from families for dedication and kindness.
- Enhanced team efficiency by participating in interdisciplinary team meetings, offering insights from direct patient care experiences.
- Increased patient satisfaction with compassionate communication and attentive care during difficult times.
- Enhanced patient and family experience by providing compassionate support and clear communication during end-of-life care.
- Optimized care delivery by effectively managing supplies and equipment, ensuring availability for patient needs.
- Collaborated with healthcare team to develop tailored care strategies, enhancing patient outcomes and satisfaction.
- Trained new aides on best practices for caregiving, fostering a supportive work environment and team cohesion.
Private Caregiver
ELMER WHITE
Grady, NM
03.2011 - 09.2014
- Trained new caregivers on best practices for patient care and compliance standards.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Facilitated patient mobility by assisting with transfers, ambulation, and exercises as prescribed by therapists.
- Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Documented vitals, behaviors, and medications in client medical records.
- Monitored progress and documented patient health status changes to keep care team updated.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with daily living activities, running errands, and household chores.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Provided compassionate and patient-focused care to cultivate well-being.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Assisted patients with self-administered medications.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
- Educated family members about caregiving techniques for continuity of care during caregiver absences or transitions between shifts.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Coordinated medical appointments for efficient scheduling and minimized conflicts or overlaps in care provision.
- Implemented strategies to manage challenging behaviors effectively while maintaining client dignity and respect.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented health changes to provide accurate updates to family members.
- Coordinated medication management, ensuring timely administration and adherence to prescriptions.
- Provided companionship through engaging conversations and recreational activities.
- Implemented strategies for improving clients' overall well-being and quality of life.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Education
High School Diploma -
MADERA HIGH SCHOOL
Madera, CA06-1981
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Catheter care
- ADL support
- Specimen collection
- Feeding assistance
- Patient positioning
- Adaptable
- Professional bedside manner
- Patient services
- Emergency response
- Patient education
- Mobility assistance
- Emotional support
- Infection prevention
- Medical equipment operation
- Active listening
- Compassionate care
- End-of-life care
- Safety protocols
- Patient advocacy
- Physical therapy support
- Patient assistance
- Vitals documentation
- Patient hygiene management
- Body mechanics knowledge
- Monitoring patient conditions
- Acute and rehabilitative care
- Restocking supplies
- Bed preparation
- Time management
- HIPAA compliance
- Vital signs
- Certified in CPR/AED
- Patient-focused care
- Recording vital signs
- Empathy and compassionate care
- Attention to detail
- Direct patient care
Timeline
Patient Care Technician
Texas Health H.E.B.
02.2023 - Current
Certified Nursing Assistant
Benbrook Nursing & Rehab
12.2022 - 02.2023
Resident Care Specialist
PEACH TREE PLACE
06.2022 - 12.2022
Certified Nursing Assistant
HILLTOP PARK REHABILITATION
11.2020 - 06.2022
Private Caregiver
MR.&MRS. RAY MILLS
01.2019 - 05.2020
Mental Health Technician
SSMHEALTH-ST. ANTTHONYS BEHAVIORAL HEATH SOUTH-MENTAL HEALTH
01.2019 - 03.2020
Patient Care Technician
ASCENSIO-ST. JOHNS MEDICAL CENTER
04.2017 - 01.2019
Private Caregiver
JENNIFER BRUMLEY
03.2016 - 10.2016
Certified Nursing Assistant
ST. ANTHONYS REHABILITATION & SKILLED NURSING
09.2015 - 03.2016
Hospice Aide
INTERIM HEALTHCARE
07.2013 - 09.2015
Private Caregiver
ELMER WHITE
03.2011 - 09.2014
High School Diploma -
MADERA HIGH SCHOOL