Kelli Flynn
CTM/ CTP Travel
Derry,NH
29
years of professional experience
To utilize my range of skills and experience collected over 20+ years in the service industry. I am seeking a position in which I can apply efficiency and professionalism in a team environment.
Work History
Travel Consultant
21 Years 11 Months- Audited employee ticketing and billing records to ensure accuracy and compliance with corporate policy.
- Directly responsible for multiple accounts, assuring travel upgrades and allowances followed corporate policy.
- Developed methodology for efficient routing of airline tickets to end customers.
- Organized a methodology in which airline tickets were efficiently routed to end customer.
- Very successful in negotiating discount hotel and airline pricing for volume arrangements.
- Work on Travel Quote to ensure that is within guidelines of meeting for times, dates, location, and fare
Travel Consultant
5 Years 3 Months- Drove consistent sales performance for domestic travel services for domestic travel arrangements in local office.
- Completed and submitted ARC reports with strict adherence to deadlines, ensuring compliance.
- Maintained focus on customer needs with consideration to corporate travel policy and preferred vendor constraints.
- Directly responsible for travel, hotel, and conference arrangement for large trade shows, symposiums, and general assemblies.
- Directly responsible for completing and submitting ARC reports, with strict attention to time constraints.
Travel Consultant
2 Years 2 Months- Directly responsible for securing and maintaining most critical corporate travel accounts.
- Secured new accounts through lead development and networking.
- Marketing and sales of Caribbean and North American tours and cruises.
- Guided new employees nationwide on handling company preferred vendors and incentive programs.
- Executed marketing strategies to promote Caribbean and North American tours and cruises.
Skills
Customer Service
Client communication
Client collaboration
Multitasking
Prioritization skills
Phone etiquette
Creative problem solving
Analytical thinking
Sales and marketing
GDS proficiency
Travel booking systems Sabre and Apollo
Travel software knowledge
Technical literacy
Outlook
Windows
Ability to work well under pressure
Travel Quote
ADDITIONAL WORK EXPERIENCE
- Maritz Travel, Chelmsford, MA
- Conference and Travel Services, Andover, MA
- AAA Travel Agency, Nashua, NH
- Tri-Travel, Manchester NH
Timeline
Travel Consultant
CTM/ CTP Travel
11.2004 - CurrentRead More
Travel Consultant
OT & T Travel Management
08.1999 - 11.2004Read More
Travel Consultant
Aquarius Travel
06.1997 - 08.1999Read More