Kelli Grape
Marietta,OK
Summary
Vision care leader with strong expertise in managing operations and enhancing patient satisfaction. Proven ability to drive business growth through strategic planning, inventory control, and staff development. Strong focus on team collaboration and results, adapting seamlessly to changing needs. Skilled in customer service, sales, and compliance with industry standards. Reliable and effective in fostering positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vision Center Manager
Walmart
03.2009 - Current
- Increased overall store performance by optimizing inventory management and merchandise presentation.
- Coordinated scheduling for associates, ensuring optimal staffing levels during peak hours without sacrificing service quality.
- Conducted regular performance evaluations for associates, providing constructive feedback to facilitate professional growth.
- Delivered exceptional customer service by addressing concerns promptly and providing tailored solutions to meet individual needs.
- Streamlined operational processes for increased efficiency and productivity within the vision center.
Education
High School Diploma -
WILLIAM TYNDALL CHRISTIAN ACADEMY
Corsicana, TX05.2004
Certification
ABO
References
References available upon request
Accomplishments
Selected to participate in our Regional DNA program and returned the following year as an ambassador.
Received “Vision Center Manager of the Year” 3 times over my career in multiple markets. I have also received “Vision Center of the Year” 2 times.
Helped transition an NVI store to a Walmart Vision Center.
Trained as a people lead in my current store to assist with new hire orientation as well as assisting with total store scheduling.
I have sponsored and trained multiple new vision center managers in my market over my career
Timeline
Vision Center Manager
Walmart
03.2009 - Current
High School Diploma -
WILLIAM TYNDALL CHRISTIAN ACADEMY
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