KELLI JOHNSON
Washington,DC
Summary
Dependable candidate with a strong readiness to tackle challenges, bringing problem-solving abilities and a knack for prioritizing tasks to contribute to the success of the team. Proven track record of reliability, committed to delivering results and exceeding expectations. Equipped with excellent problem-solving skills, adept at identifying and resolving issues efficiently, ensuring smooth workflow and optimal productivity. Ability to prioritize tasks effectively allows for meeting deadlines and delivering high-quality work in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Technician
Attain ABA
05.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Retail Sales Associate
Rainbow
07.2022 - Current
- Handled sales floor needs, including updating pricing and signage
- Enhanced sales with suggestions of related products and services based on purchases and stated needs
- Greeted customers with friendly and welcoming attitude
- Answered customer questions about return and exchange policies
- Utilized POS system to process cash, credit card and mobile pay transactions
- Met sales quotas by utilizing upselling opportunities
Store Associate
Giant
06.2021 - 05.2022
- Captured consistent customer sales with friendly, knowledgeable support
- Minimized store thefts through effective monitoring strategies and close customer observation
- Drove sales success by building displays and merchandising attractive arrangements
- Explained membership and rewards programs and helped customers enroll
- Processed cash and credit transactions using POS system
- Stocked shelves and front-end displays to maintain merchandising standards
Cashier
Shake Shack
05.2019 - 06.2021
- Kept clean, organized and well-stocked checkout areas
- Provided information to customers on products or services
- Informed customers of promotions and special offers to increase sales
- Gave customers full attention and attended to their needs
- Set up work stations, prepped tables and service counters for daily food service
- Entered and received orders through computerized ordering system
Education
Diploma -
Anacostia High School
Washington, DC06.2020
Skills
- Workflow Optimization
- Customer Service
- Presentation Design
- Office Administration
- Data Entry
- Data collection
- Documentation skills
Certification
CPR certified
Mandated reporter
First aid
Timeline
Behavior Technician
Attain ABA
05.2024 - Current
Retail Sales Associate
Rainbow
07.2022 - Current
Store Associate
Giant
06.2021 - 05.2022
Cashier
Shake Shack
05.2019 - 06.2021
Diploma -
Anacostia High School
CPR certified
Mandated reporter
First aid
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