Kelli Long
Eugene,OR
Summary
Seeking to obtain a position that offers an opportunity to utilize and apply experience towards new professional challenges.
Eager, and adaptable, with a genuine, capable, and upbeat enthusiastic personality.
Approach every situation and task with a capable outlook. Contribute creativity and acumen to a leadership roll.
Overview
4
4
years of professional experience
Work History
Server/Bartender/Key Holder
The Davis
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistent and accurate in payment processing, having a 99% accuracy rate balancing end of shift reports.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Bartender
City Nights Nightclub
03.2024 - 10.2024
- High volume, fast paced night club bartender. Consistently accurate in adherence to laws pertaining to alcohol and liquor sales, and consumption. Identifying the signs of visible intoxication, and taking the appropriate steps in adherence with the OLCC regulations and house policy.
- Trained 3 new bartenders, and 2 servers on policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Ability to exceed daily sales goals, and use POS quickly, effectively and accurately in high volume settings.
Server/Bartender/Shift Manager/Key Holder
6th Street Bar and Grill
03.2021 - 01.2022
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers. Creating an increase in repeat ongoing patronage by 20%.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Associate of Applied Science - Geological And Earth Sciences
Lane Community College
Eugene, OR2001
C.N.A. + Licensed Practical Nurse L.P.N. - Nursing Practice
North Idaho College
Coeur D'alene, ID2000
Skills
- Exceptional customer service
- Guest relations management
- Wine Knowledge/Service
- Shift management
- Point of sale (POS) system operations
- Responsible beverage service
- Adaptable and flexible
Inventory management
Table setting knowledge
Memory retention
Cash handling
Hospitality service expertise
Timeline
Lead Bartender
City Nights Nightclub
03.2024 - 10.2024
Server/Bartender/Key Holder
The Davis
08.2021 - Current
Server/Bartender/Shift Manager/Key Holder
6th Street Bar and Grill
03.2021 - 01.2022
Associate of Applied Science - Geological And Earth Sciences
Lane Community College
C.N.A. + Licensed Practical Nurse L.P.N. - Nursing Practice
North Idaho College
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