Kelli Lynch
Edmonds,WA
Summary
Dynamic Systems Administrator with extensive experience at Kaiser Permanente, excelling in troubleshooting and technical analysis. Proven track record in enhancing system efficiency and user satisfaction through meticulous documentation and seamless technology integration. Strong attention to detail and collaborative spirit drive successful project outcomes and user training initiatives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Systems Administrator, IV
Kaiser Permanente
02.2014 - Current
- Simplified troubleshooting processes by creating detailed documentation for KPHC configurations, procedures, and best practices.
- Enabled smooth transitions during KPHC software upgrades, minimizing disruptions to end users.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into KPHC.
- Implemented, developed and tested installation and updates to KPHC
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
Lead Application Analyst
Presbyterian Medical Center
04.2009 - 02.2014
- Collaborated with cross-functional teams to develop comprehensive strategies for improving overall system efficiency.
- Led successful data migration initiatives between legacy systems and new platforms, minimizing disruptions while maintaining data integrity throughout the transition process.
- Created detailed documentation outlining application features as well as technical specifications, ensuring seamless hand-offs between team members and facilitating efficient knowledge transfer.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems in Epic.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements in Epic.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions in KPHC.
CIS Application Coordination Senior
Swedish Medical Center
10.2006 - 01.2009
- Designed, developed and recommended security solutions to ensure proprietary/confidential data and systems were protected
- Participated in strategic design processes to translate security and business requirements into the security needs of the Swedish Organization in Epic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
John F. Kennedy High School
Seattle, WA06.1988
Skills
- Troubleshooting and support services
- System maintenance and updates
- Technical analysis, new technology integration
- Independent drive while maintaining team collaboration
- System testing, User training
- Attention to detail
- Technical application configuration and support
Certification
- Security Certified, Epic University - 2012 to current
- EpicCare Ambulatory, Epic University - 2014 to current
- Prelude Certified, Epic University - 2002 to current
- Identity Certified, Epic University - 2010 to current
- Data Courier Certified, Epic University - 2012 to current
- Bridges Interface Certified, Epic University - 2010 to current
Timeline
Systems Administrator, IV
Kaiser Permanente
02.2014 - Current
Lead Application Analyst
Presbyterian Medical Center
04.2009 - 02.2014
CIS Application Coordination Senior
Swedish Medical Center
10.2006 - 01.2009
High School Diploma -
John F. Kennedy High School
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