Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Milam

Plumas Lake,CA

Summary

To obtain a position that will provide a challenging opportunity using the knowledge and skills that i have obtained thus far in my career. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

14
14
years of professional experience

Work History

Patient Access Representative

ADVENTIST HEALTH & RIDEOUT URGENT CARE
Yuba City, CA
12.2023 - Current
  • Greeted patients and visitors in a courteous and professional manner.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Responded to patient inquiries regarding billing or financial matters.
  • Ensured accuracy of all data entered into computer system.
  • Scanned documents into electronic medical records system.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Assisted with preparing daily cash reports for accounting department.
  • Answered phones promptly in a professional manner.
  • Provided assistance to internal departments when needed.
  • Facilitated communication between patients, staff members, and third party payers.
  • Managed incoming faxes related to patient registration processes.
  • Actively participated in team meetings and training sessions.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified demographics and insurance information to register patients in computer system.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.

Patient Access Representative

ADVENTIST HEALTH & RIDEOUT HOSPITAL
MARYSVILLE , CA
02.2023 - 12.2023
  • Greeted patients and visitors in a courteous and professional manner.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Responded to patient inquiries regarding billing or financial matters.
  • Ensured accuracy of all data entered into computer system.
  • Scanned documents into electronic medical records system.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Facilitated communication between patients, staff members, and third party payers.
  • Actively participated in team meetings and training sessions.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Assembled registration paperwork and placed identification bands on patient.
  • Processed patient responsibility estimate determined by insurance at pre-registration.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Reviewed eligibility responses to assess patient benefit level and prepare estimates.

Orthorectification Technician

Datrose and Cardio Logic, Inc. U.S. Beale AFB
Beale AFB, CA
09.2010 - 07.2023

We work with Classified information for the Department of Defense for the use in the Intelligence Community. We help to protect the military overseas with our job that we do every day.

The DSW700 Scanners has the ability to set the true optical pixel size from three to fifteen microns per pixel with the appropriate lens.

Orthorectification- Process that takes a raw images from the sensor, manipulates them to accurately reflect distances,scales,directions,etc. of the ground on resulting images.

Education

High School Diploma -

Marysville High School
Marysville, CA
06.1988

Skills

Customer Service

  • Insurance company knowledgeable
  • HIPAA Compliance
  • Patient identity verification
  • Registration management
  • Problem-Solving
  • Patient check-in
  • Insurance Verification
  • Multitasking and Organization
  • Money Handling
  • Patient Registration
  • Payment Processing
  • Insurance Billing
  • Phone and Email Etiquette
  • Call Screening

Timeline

Patient Access Representative

ADVENTIST HEALTH & RIDEOUT URGENT CARE
12.2023 - Current

Patient Access Representative

ADVENTIST HEALTH & RIDEOUT HOSPITAL
02.2023 - 12.2023

Orthorectification Technician

Datrose and Cardio Logic, Inc. U.S. Beale AFB
09.2010 - 07.2023

High School Diploma -

Marysville High School
Kelli Milam