Kelli Richards
9316 Rambler Place, Cincinnati,OH
Summary
Knowledgeable and dedicated with extensive experience within the supply chain industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
13
13
years of professional experience
Work History
Logistics Manager
Logistics Plus Inc.
Cincinnati, OH
02.2020 - 01.2023
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Processed orders by due dates to enable on-time delivery to customers.
- Reviewed order data to verify transactions and shipping dates.
- Assisted auditors of vendor invoices and month-end finance accruals.
- Documented shipment receiving information in SAP.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expenses without compromising customer service levels.
- Managed over 5 million in inventory and eight employees in 300,000 square-foot warehouse.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping issues.
- Kept corporate departments and customers updated on critical shipments.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Reviewed order data to verify transactions and shipping dates.
- Expedited resolutions of shipping errors and packaging mistakes.
Purchasing Manager
Profill Solutions
05.2017 - 02.2020
- Purchased new products and oversaw inventory stocking and availability.
- Wrote standard operating procedures for the department.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
- Progressed through various purchasing, warehousing, and leadership roles.
- Worked with clients to resolve claim issues quickly and efficiently.
- Sourced vendors, built relationships, and negotiated prices.
- Monitored and managed stock levels, delivery times, and transportation costs to adhere to clients' specifications.
- Responsible for a team of eight Purchasing Agents.
- Implemented policies to reduce cost and eliminate waste.
- Organized receipts, purchases and documentation of finished goods, packaging, and materials.
- Assessed areas of service concern and developed improvement plans.
- Established clear lines of communication between business and clients.
- Customer and program onboarding.
Purchasing Agent
ProFill Holdings LLC
02.2010 - 05.2017
- Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders
- Purchased wholesale apparel for the purpose of screen printing.
- Computed and created purchase orders in Frontier to monitor stock levels, verify purchase requisitions and expedite customer orders
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Prepared, coordinated and communicated price quotes, delivery dates and service obligations to partners
- Reviewed new products and stayed abreast of market changes
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Created SKU's and initial purchase orders for new fulfillment programs
- Performed complex administrative management of sensitive and confidential issues
- Supported departmental operations, including filing, monthly report preparation and vendor requisitions
Education
Course Work - Psychology
Wright State University
Dayton, OHSkills
- Account management
- Operations management
- Vendor sourcing
- Distribution experience
- Team leadership
- Customer service skills
- Warehouse and fulfillment
- Problem resolution
- Inventory Control
- MS Office
- SAP
- AS400
Timeline
Logistics Manager
Logistics Plus Inc.
02.2020 - 01.2023
Purchasing Manager
Profill Solutions
05.2017 - 02.2020
Purchasing Agent
ProFill Holdings LLC
02.2010 - 05.2017
Course Work - Psychology
Wright State University